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Found 12 results

  1. Makes you wonder if this is just restricted to the one hospital !! https://www.thetimes.co.uk/article/police-investigate-nhs-waiting-list-fiddle-0skjz03rt?shareToken=9b3148be41ddfe207c14ef73011774a0 Human and/or IT errors.... ready made excuses.
  2. Hi admin, couldn't find a Payday Express forum, could you please move this conversation to correct place for me. OK I have made a complaint to payday express re a loan provided even though my credit rating at the time was shot to bits with lots of defaults and other pd loans. They have come back to me and said they have'nt been able to look into my complaint due to a heavy workload. So now I want to take my complaint to FOS but need help on how to word my complaint now that PDE have failed to respond within the weeks they were given.
  3. Please can someone offer some advice! I have worked for my Company since 2012 and as a single Mum, have been in receipt of housing benefit since that time. Last month, I had a conversation with my local council who told me that I have an overpayment of housing benefit totalling almost £4,000! This, I admit is my fault as I failed to inform them of a change of hours in my job. I was told that I would no longer receive any housing benefit until the overpayment was paid off. I supplied the council with wage slips and P60's for the last 3 years and thought that was that. The company I work for is small and this morning I have opened the post and there is a letter enclosing an EQ1 form which basically implies that I am being investigated for fraud! Can anyone please offer some advice, I've gone into meltdown!
  4. Hello All, As of last Wednesday my two barclays personal accounts, one savings account and business account are collectively showing to be £3,500,000 in debit and the funds 'To Reconcile' (their teminology) to Coventry OPS 05 ADV. A formal complaint was logged last Thursday and I am yet to recieve any formal reponse. Collectively I must of spent a total of 16 hours on the phone, being passed around to one department after another given a range of excuses from technical error, account review and fraud. I have done quite a bit of research and understand it may be linked with anti money laundering checks as I had a payment of £50,000 paid into my account roughly four weeks ago, since then I have had to make two large payments of £15,000 and £9,000 all of which are justified business expences which have invoices and receipts. The situation is now seriously effecting my livelyhood and the people who are dependant on me and my business. Barclays have left me with no access to any funds and are fully aware that I have no other banks accounts where I can access funds, effectively leaving me without food, and basic essentials for over a week. If anyone has been through this before and could some indication of the best steps moving forward it would be greatly apprecated. p.s. I know there are similar threads on here of Barclays withdrawing funds for investigation but from what I can tell none have had there account showing as being as overdrawn as mine. Thank you.
  5. For the full story : - http://www.bbc.co.uk/news/uk-32876422
  6. about time too http://www.fca.org.uk/news/fca-proposals-to-tackle-issues-in-gap-insurance-market
  7. Hi All, I'm currently with Bank of Scotland, well for the next 56 days anyway. I'll start at the beginning: I received 3 payments amounting to over 5k split between my current account AND ISA account. I was not expecting these payments (initially thought possibly sent by family - unfortunately this was not the case) and so contacted Bank of Scotland to notify them of this. I was told to either move the money into another account as to ensure that I wouldn't spend the money or leave it where it was (which I did) and wait for a letter notifying me the money would be taken out and paid back to the original sender. The next day or so I went to the bank to withdraw money, card was swallowed by cash machine I then went into branch to discuss this - was asked to bring in more ID, did this and was then told my account had been frozen. Turns out the payments were not made in error but rather fraudulently - They were FPI payments so I assume they were paid from the other party's online account. I was told I would receive further information the next day on the issue. The next day I am told my accounts will be closed as they believe I am behind the fraud. At this stage I did try to discuss why they thought this and how could I prove otherwise etc but was met with only the phrase (along the lines): "The account will be closed and no more offered" I did also ask if I would have any type of markers against my name now which would affect me and was told no initially and then when I probed further was given a "maybe" Doing some research on my own I see that in these situations bank will apply for a CIFAS which is very serious as it can affect employment and access to other accounts from different banks. I am of course extremely worried by this whole mess as I fear it could now affect my current job which is in Insurance - who of course will be unlikely to keep someone on with a fraud marker; as well as any future employment I may seek. To the best of my knowledge none of my account information has been stolen or compromised - It seems to me from my conversations with several Bank of Scotland staff If I was to have lied and said my card was lost etc I probably wouldn't be in this situation of being blamed. I accept it may be possible my online account was hacked or card details copied/cloned but as I said to the best of my knowledge this is not the case. Any advice on this whole situation would be greatly appreciated, as well as any information you may have on CIFAS and how long it lasts - If it is applied for I will of course appeal this and if anyone else has any experience of this Id like to hear from you also. Thank you all for reading this rather long post. -Sofail P.s before anyone asks, NO I am not a fraudster. I am innocent and another victim of this fraud in this whole situation.
  8. I ordered an item from a seller on Amazon back in March. I had forgotten about it as i tend to order a lot of things from there. I was checking through my orders last night and came across it and realised i had never received it. I sent an email to the seller explaining this and requesting a refund on the money i paid. I got this response: Thank you for your email. Unfortunately we require to be informed as soon as possible if an item has not been received, as we have to be able to investigate the whereabouts with the courier company in order to determine how best to proceed. As this order was placed so long ago, it has exceeded the time in which we can track the item or launch an investigation or claim, and so we would not be able to see if the item was delivered or lost etc, and cannot replace or refund the item. Even if the item had been received it would now be outside of it's warranty period and so we would not be able to take any action on this. I sincerely apologise for this, and for any inconvenience caused This seems a bit strange and i had a similar experience about two years ago and a longer time had elapsed when i figured it out, when i contacted the company they apologised and explained the item i had ordered was no longer in stock and refunded the payment i had made. Do courier companies have time limits as to when lost items can be investigated with them? The company i get deliveries from most often is Royal Mail.
  9. Debt management firm Debt Help Direct has ceased trading as it faces a criminal investigation. The company, which also uses the trading name Money Worries, is being investigated by Cheshire Constabulary. Cheshire Police confirmed that it is in relation to the arrest of a 38-year-old man from Macclesfield at business premises in Handforth, near Wilmslow, on 6 March. The male was arrested on suspicion of fraud by false representation, theft of clients’ monies and possession of Class A drugs. A residential address in Bonis Hall Lane in Macclesfield was also raided by police and a quantity of what are believed to be controlled drugs was seized. In a statement, Cheshire Constabulary said: “We have details of all the account holders and work is in hand to facilitate the process of assigning the customer accounts to another company or group of companies to assist in the management of all customers’ debts. “We are hopeful that this process will be concluded sometime in the week commencing Monday 11 March.” The Credit Services Association (CSA) has alerted members to the transfer of clients from Debt Help Direct. Claire Aynsley, head of membership and compliance at the CSA, said: “At this current time, we are unaware who the other DMCs will be, however, as soon as we have further details, we will update members accordingly.“Given the circumstances, the Office of Fair Trading is happy for members to make direct contact with any customers they may have who are in a plan with Debt Help Direct and/or Money Worries.” Link: http://www.credittoday.co.uk/article/14953/online-news/police-investigate-debt-management-business
  10. Why it is important to keep the complaints to OFT rolling http://www.independent.co.uk/money/loans-credit/payday-loans-firms-raided-by-watchdog-8201373.html
  11. Criminal charges could be brought against traders implicated in the interest rate rigging scandal after the SFO began a formal investigation. Criminal charges could be brought against traders implicated in the interest rate rigging scandal after the Serious Fraud Office announced on Friday that it had begun a formal investigation into attempts to fix Libor. The director of the SFO David Green said he had "decided to formally accept the Libor matter for investigation" after reviewing the information provided by regulators which last week fined Barclays £290m for attempting to manipulate the price of the key interest rate known as Libor - the London interbank offered rate. The investigation is understood to be into the wider market and not just Barclays. The decision to embark on a formal investigation appears to been taken quickly as on Monday the SFO had said it was considering "whether it is both appropriate and possible to bring criminal prosecutions". "The issues are complex and the assessment of the evidence the FSA has gathered will take a short time, but we hope to come to a conclusion within a month," the SFO had said on Monday. The fine related to events that took place between 2005 and 2009 when the bank was found to have manipulated the prices it submitted to help its own traders and rival banks' traders. Part of the fine also related to attempts by the bank to lower its Libor submissions during the 2008 banking crisis to reduce the chance that it was regarded as being in financial difficulty - which it was not. The decision by Green to take on the investigation comes at a difficult period for the SFO which has suffered a number of high profile setbacks, and as the Barclays chairman Marcus Agius prepares to appear before MPs on Tuesday. The FSA has been providing information to the SFO and has already made it clear that Barclays is not the only bank under investigation for civil sanctions such as fines of the kind imposed on Barclays. On the day the Barclays fine was announced Tracey McDermott, acting director of enforcement and financial crime at the City regulator, said that a "number of other significant cross-border investigations in this area" were under way involving other banks. "The action against Barclays should leave firms in no doubt about the serious consequences of this type of failure," she said. At this week's treasury select committee, Bob Diamond, the former boss of Barclays, had said: "I understand that there will be follow-up criminal investigations on certain individuals ... It's not up to us, but we are certainly not going to stand in the way of it". Link: http://www.guardian.co.uk/business/2012/jul/06/serious-fraud-office-libor-investigation
  12. Labour investigates rate-swap sales The Labour Party has launched an investigation into the alleged mis-selling of interest rate hedging products by banks to small and medium-sized businesses. The City of London. A public evidence session will be held today to kick off the investigation, which will look at better protecting consumers and businesses from potential mis-selling. Photo: Rex Features By Harry Wilson, Banking correspondent 9:49PM BST 16 May 2012 5 Comments Ed Mayo, the former chief executive of the National Consumer Council, will lead the probe which is designed to support calls for an amendment to the Financial Services Bill to make it easier for small businesses to bring collective actions against lenders. A public evidence session will be held today to kick off the investigation, which will look at better protecting consumers and businesses from potential mis-selling. http://www.telegraph.co.uk/finance/newsbysector/banksandfinance/9270703/Labour-investigates-rate-swap-sales.html
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