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Found 11 results

  1. Following on advice from this thread of mine: https://www.consumeractiongroup.co.uk/forum/showthread.php?477079-Debt-Requests-Worth-It-Advice-Required&p=5103106#post5103106 I received my first letter recently from Intrum. (Whom I've never heard of before) - in regards to a credit card aqua debt from 2013 - which the letter states they purchased in october that year. But I've certainly not been making previous payments to them directly. The letter details that I've broken the agreed repayment cycle (I used to pay over £10, last month I paid a token payment as advised £1) and to contact them What is the next step?
  2. Hi! I'm a new user here and this seemed the right category to post this to. Sorry if I was mistaken. my fiance got a letter from Intrum earlier today, trying to enforce a debt of £1529.81 they had purchased from HSBC. My fiance recalls she had paid off - and closed the account - about 8-9 years ago, what at the time amounted to £500. Said account is not present on her credit file (looked up on Clearscore who gets their info from Equifax) and as such no default notices either. Ironically, the 'change of ownership' letter says that they (HSBC) have taken all the necessary steps to reflect the change of ownership on her credit file. Said letter is dated 15/3/2017 and been bundled with Intrum's demand of the debt. Since the debt is - if it's even legit - must be over 6 years old, and she hasn't been in contact with HSBC ever since, we were thinking about outright ignoring the letter. Would that be safe to do so?
  3. Hi All Tesco Credit Card taken out in 2004 and got into difficulties 2007/08 Been gradually repaying debt since then Last 4 years been paying £50/month Current balance circa £2,500 Went through I&E with Tesco in January and agreed £50/month for next 12 months Tesco letter and Intrum letter came together in one envelope from Intrum last week Per Noddle, Intrum have done a search Tesco letter says: "If you have an active repayment plan in place, and your circumstances haven't changed, you can continue to pay off your balance as you are now, but paying Intrum UK Finance Limited instead of us. You will need to take action and update you payment details to redirect your payments to Intrum UK Finance Limited." Intrum letter says: "We understand that you've already agreed a repayment plan with Tesco Personal Finance Plc. We want you to continue this agreement with us so we ask you contact us in the next 30 days to make arrangements to do this. If it's affordable we're happy to accept the same arrangement you had with Tesco Personal Finance Plc." What propose doing is pay £50/month to Intrum for next 4 years until debt is paid off. What I don't propose doing is communicate with Intrum. Question - can Intrum force me to go through I&E or any other form of communication with them? I'd appreciate any advice on how I should proceed.
  4. Morning all I unfortunately defaulted on a Tesco Credit Card in 2011. I continued to pay Tesco a small amount each month and the Default came off my Credit Report after the six year period in 2017. Yesterday I received a letter from Tesco advising they had sold the debt to Intrum Finance. Oddly enough it was in the same envelope as the letter from Intrum advising they now had ownership of the debt and in one paragraph they said "the Credit Reference Agencies will soon update their records to say you owe money to us, not Tesco Personal Finance". As it is over six years since the Default with Tesco does the fact that they have bought the debt now mean there will be a further Default on my Credit Report lodged by them?
  5. A family member has been sent a letter from Intrum threatening that they will consider issuing a Statutory Demand for Bankruptcy proceedings. The alleged debt is one Intrum bought which is for over £10,000 and is about 10 years old.I also know the debt isn't statutory barred in the near future. A previous DCA was sent a CCA request about 6 months ago, this was not adhered to and they said they were looking into it. Do we now send a CCA request to Intrum and a SAR to the original debitor in readiness for any proceedings? many thanks in advance for any advice
  6. Hi all, First post here, when I was a student I did a semester abroad on the Erasmus scheme. I was in Denmark. While in Denmark I had a flat and took out an internet service. I was there for 3 months but had a 12 month contract, this was in 2014 Sept-Dec . I took out the service with Telenor. The service was around £25 a month. When I left Denmark I forgot to cancel the contract , looking back I can find one email from Telenor from March 2015 (assuming pointing out late payment). I then have an email from Intrum Justitia asking for 2.757,67kr (about £330) this is in June 2016. This seems about right for 9months unpaid + fees + interest. I have not paid, as I have never had the money spare, but every now and again it eats away at me! Is this something to worry about? I have seen that Intrum will pursue debts across europe however I have assumed mine is too small to be worthwhile? Will it be written off or will it just get larger? What is my best course of action here? Thanks all!
  7. Hello everybody I got a phone call yesterday from Mercers, saying i had defaulted on my Barclaycard, and they were ringing to take a payment etc etc . I explained to the chap on the phone that i had yet to receive a written confirmation from Barclaycard of the default notice. I have subsequently received it this morning. I also explained to him that i had sent in a Personal Budget sheet and an offer of a reduced payment to Barclaycard, who have completely ignored it, although they did cash my reduced payment offer cheque! He said that it had clearly been rejected as my account had now been passed to them I reiterated to him that i was waiting for this rejection from Barclaycard in writing. he persisted in trying to badger me into making a payment which i refused. He then went on to say that he had noticed on my account that i had previously made a payment on my Debit Card, and he was going to try and put through the payment on my card. I said to him that i was not giving him my authorisation to use my Debit Card. He completely ignored what i had said to him and said 'I am going to put the payment through on your Debit Card'. Once again i said to him that i was not authorising him to do so. He then asked me what date i got paid on, as he was going to put the payment through then. Suffice to say i didnt tell him when i got paid. He then claimed that he had the right 'under law' to use my Debit Card to get a payment, as i owed money to Barclaycard. I don't think he can use my Debit Card to take from account as my Debit Card is with a separate bank. But he has me ever so slightly worried! Has anyone had a similar experience? I dont want them to debit my account without me letting them do so. Can Barclaycard pass on my Debit Card details to Mercers without my express authority?? Can Mercers debit my account without my authority?? Any advice / answers to the above questions are much appreciated! Thanks
  8. hi Ive recieved a claim form - Intrum justia ltd Issue date 4th november Service acknowledged but I need help of what to do next. Its in relation to an old debt with Welcome finance - claim is for best part of 30K. (my ex wife is also named on the claim, we are not in touch) The debt doesnt show in my file. Ive no paper work relating to it.. Can someone point me in the right direction? Thanks
  9. I have today received a letter from Experto Credite who have said that they have been instructed by Intrum Justitia to collect a debt purportedly owed by me. I have no idea who either of these two companies are and will be sending the Prove It letter, but as they have sent it to me in my maiden name do I type my maiden name or my married name? I have also been married for 10 years so it could be a statute barred letter going next anyway! Any advice very much welcomed.
  10. Hello---- about 13 years ago i received 2 ccj s which i payed without fail to..Intrum Justitia then 3years ago I got a letter from H+L saying i was to pay them, which i did , after a few months they increased my payments by double, which i again payed now then last month i was a little late paying so they telephoned me. I explained my cheques were late but asked if they had a settlement fee. The reply was --no settlement fee on one of the ccjs and to send no more payments for the other ccj has it had been dispersed --i asked what this was and i was told- -i can not tell you- --So today i rang again and asked for a settlement and was aging told no settlement and not to send any more payments for the second ccj--- --i asked why and this time i was told because Intrum have asked for it back-- ---i have had no letters from either Intrum or Justitia - --so can some one please tell me what is happening---- ----thankyou
  11. Firstly, I'm going to apologise for being new and probably posting this in the wrong place but here goes with my story so far. I, in a moment of stupidity, signed up with be2.com dating agency not doing my usual background internet check on the company as I usually would. Suffice to say they were appalling and although I didn't cancel my £5.00 trial so got signed up for 6 months @ £150, I cancelled it at the next due installment. They then claimed that they hadn't received anything and so took the money from bank, I let this go but cancelled again before the next due installment. They said they received my cancellation notice but I'd cancelled after the 14 day notice period (not according to my letter!) so still took the payment. I requested a charge back via my bank which I received. I have all the paperwork and email correspondance between myself and Be2.com They then proceeded to send me several email reminders that I owed the money which I have ignored until finally a letter from intrum justitia came through at the end of September saying that I owe EUR186.61. I'm not sure where to go from here, should I reply to IJ using the CCA route? I don't quite know as I haven't signed a CCA as far as I'm aware. I'm a bit worried but don't want to cave to bullies. Any advice greatly received! Thanks in advance
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