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Found 8 results

  1. New law introduced to protect vulnerable people in care READ MORE HERE: https://www.gov.uk/government/news/new-law-introduced-to-protect-vulnerable-people-in-care
  2. New law introduced to protect vulnerable people in care READ MORE HERE: https://www.gov.uk/government/news/new-law-introduced-to-protect-vulnerable-people-in-care
  3. New law introduced to protect vulnerable people in care READ MORE HERE: https://www.gov.uk/government/news/new-law-introduced-to-protect-vulnerable-people-in-care
  4. Hi there I wonder if you can help with this. It seems fishy to me. My fiancee is a support worker (supporting disabled people who have their own tenancies) for an agency on a zero hours employment contract. All of her shifts involve supporting people in their own homes for the local city council (in Scotland, if that's relevant). On average, she works around 37 hours per week (sometimes a lot more), and does additional "sleeping" shifts (paid at a set rate) when they are available (on average one or two of these per week) My fiancee has been with the agency full time for around 18 months. The agency routinely emails all employees every week to say "You have been booked for shifts this week, so please check the online system" or "All shifts have now been allocated" but recently the weekly email included the line "All shifts over 6 hours moving forward will include a 30 minute unpaid break in line with the Councils working time directive." No other information was provided, and we have emailed the agency twice for further information but no reply. There are several problems with this: Firstly, my fiancee supports people with various physical and learning disabilities who explicitly, as per their care plans, cannot be left alone in their homes (or indeed alone in the community) for safety reasons. She works one to one with the person she is supporting, and no other staff members are available to relieve her. Some of them may inadvertently hurt themselves, or are vulnerable to abuse, or suffer from potentially fatal epileptic seizures. It is impossible for my fiancee to take a "break" from her work in the legal sense, and if she left anyone on their own it would be a clear case of a breach of duty of care and serious negligence. It should be noted that none of the Council's own support worker employees are also unable to take a break, as there is nobody available to cover their duties while they leave the site. As for the issue of compliance with the Council's policy/Working Time Regulations, the majority of her shift patterns never complies with the legal guidelines. For example, she is often booked for a PM shift finishing at 22:00, then a sleep shift, rolling over onto an AM shift starting at 07:00 and sometimes working well into the early afternoon. This pattern can repeat several times in a 7 day period. In addition, it seems like her pay conditions have been changed without her being asked to sign an updated contract. Any advice or guidance would be greatly appreciated at this early stage. It sounds very wrong to me, given the circumstances of her work. Thanks a lot!
  5. Conservatives plot a motoring revolution: Draft report reveals biggest reform to regulations since driving test introduced in 1935 independent
  6. Does anyone happen to know whether the vendor can introduce restrictive covenants after a house has been purchased at auction and contracts exchanged without negotiation with the purchaser? thanks
  7. A cap on the cost of bills from stolen mobile phones is to be introduced after the government reached agreement with four operators to end "shock bills", the culture secretary Maria Miller will announce. As the government steps up its response to Labour's campaign on the cost of living, Miller will say that the four mobile phone companies have also agreed to stop unexpected price rises in the middle of a contract. The agreement with EE, Three, Virgin Media and Vodafone is almost identical to the plans outlined last week by Helen Goodman, the shadow communications minister, who announced plans to end the "great phone rip-off". http://www.theguardian.com/politics/2013/dec/03/stolen-mobile-phone-bills-cap Here are details of the new measures to protect mobile phone users from "shock bills", which are expected to be enforced from next spring A new liability cap - expected to be £50 - on mobiles that are lost or stolen A right to be informed if prices rise mid-contract A right to break off the contract without penalty if they don't want to pay higher rates BT, Sky and TalkTalk have agreed to support Government efforts to eliminate EU roaming charges by 2016.
  8. Barclays cash machines have had technology installed so they can "talk" to customers who have difficulty reading screens. More than three quarters of Barclays cash machines across England and Wales have had audio technology installed so they can "talk" to customers who have difficulty reading screens, the bank said today. Blind and partially sighted people can listen to speech output on more than 3,000 of the ATMs by plugging in their earphones to listen to the options being read out. Barclays said it is the first major high street bank to provide the facility on such a mass scale up and down the country, which will also help people with dyslexia and anyone who finds it easier to listen to information rather than reading it. The facility is open to anyone who would normally be able to use the cash machines, so not just Barclays customers, and a spokesman for the bank said the technology will work with most standard earphones. A report for the Payments Council found last month that elderly and disabled people are resorting to sharing their card details and pin numbers with friends, relatives and neighbours because payment facilities across the industry are not meeting their needs. More: http://www.telegraph.co.uk/finance/personalfinance/consumertips/banking/9650542/ATM-technology-introduced-for-visually-impaired.html
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