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Found 19 results

  1. Morning, Myself and two other passengers had an accident end of Feb 2016 with an EU lorry. I was going through some personal issues so upon advice of a friend handed over the case to a claims management company. The case has been ongoing since. I was asked to pay excess and get the car sorted so I have my car for use earliest possible as this case can take few months. I felt that claims management company isn't acting well so have spoken to them numerously in August 2016 pushing them as much as possible. I heard this phrase it takes time as it is a European company and not local
  2. Hello fellow forum members I'm looking for some advise for my sister who has had her insurance renewal come through at a higher than expected price. Upon looking into the renewal, it shows her no claims bonus is at 4 years, not the expected 9years that she should be entitled to. She rang her insurance company today to find out the reasons why this has happened, and they have stated its due to an incident that occurred in 2015. To keep this story shorter, it was a 50/50 clash of mirrors... my sister informed her insurance of the incident (as you should do) and told them that she and t
  3. This is my first post on this site. I hope someone has some good advice for me. My wife was parked on the side of the road, stationary, when a van passed by and hit her, scraping 2 panels. It was a commercial vehicle. She was 8 months pregnant but luckily there were only scratches to the paintwork. The van driver stopped, came over and apologised. He wrote his name and number and told my wife to call him if we needed repairs. I took the car to my local BMW dealer for a quote. They asked if the 3rd party was at fault and I said they were and had pretty much admitted it. BMW offered to 'tak
  4. Hi, I was involved in an accident on the 26 December 2013. The other driver admitted liability and my car was written off. I have had a Claims company acting on my behalf and i have received a full and final settlement for my vehicle which i am happy with. However, as a result of my car being written off i was given a Hire car from Vehicle Assist Ltd via the claims company. I have since bought a new car and I am waiting for Vehicle Assist to collect the car on Monday 21st January. Today i have received a letter from the third party's insurers that reads the following: "We have rec
  5. I desperately need some advice with my insurance claim saga. It's a long tale but i will try and keep it on point as much i can It started in January 2012 when my flat was burglarized 4 times in a month, removing every piece of copper from my flat and the one below. In the first break in they took the copper water tank from both flats flooding the entire building, hence it was empty for the subsequent break in's. The claim is still ongoing and now the loss adjusters, cummingham lyndsey on behalf of the insurance company, Covea, are reneging on completing certain aspects of the buildi
  6. Hi All, I was travelling on a dual carriageway which has a speed limit of 60mph. The road conditions are wet and it is raining. It has gone past sunrise and visibility is good. As a precaution, I drive between 40-50mph taking these conditions into account being fully aware of braking distances / aqua-planing etc etc. As I go round a bend, some 700 yards up the carriageway I see queing traffic and decide to apply the brakes, not firmly but enough that I will know will bring me to a slow speed safely before I reach the traffic. However, the brake doesn't want to w
  7. I just had my pet cat taken to the vet today as she was not being herself. She was diagnosed with various conditions and under vet supervision for 24 hours. I took out the insurance on 19th and the claim made is on 26/03/2011 since she started undergoing treatment. They are sending me a claim for but the advisor on the phone said that it was highly likely that the claim would get accepted as it is being made with in 14 days, she says its in the terms and conditions blah blah. when i took out the cover this is the email i got which should state that i cannot claim for 14 days but on the contr
  8. I had an accident at the end of January. After sending all my documents in as requested, the underwriters have voided my policy. They say that I didn't tell them about 2 SP30 convictions. My position is this: I believe that I declared all accidents and convictions when applying originally online. I never received any documents at all, which I only realised at the time of the accident. I always keep the insurance certificate in my car. It wasn't there. The attending police officer at the accident informed me who I was insured with, as no contact of any kind had been received
  9. This is a deeply distressing story of what can happen when you are let down by the NHS and then the insurance you rely on when you are critical ill. We advise anyone using this company to think very carefully and to check your critical illness policies straight away to find out if you have a policy based on "work tasks". My husband and I are desperate for help dealing with Scottish Provident and their critical illness cover. The problem is the policy is work task based for example can you walk 200 metres, can you hold a pen, speak or hear all with or without the use of aids. He was c
  10. Hi I wonder if someone can advise me on what I can do about More Than who have now been delaying any settlement to my claim. Several months ago my van was stolen from our property and ever since More Than have been saying that they need to sit down and talk to us about the events of that day, even though we have told them all the details and sent them all the proof they need to help the claim. They say a Sarah will call to discuss our claim and that we will need to sit down and speak to her in person. We was advised to ring her and when we did there was no answer. We rang and sent ema
  11. Hello I would welcome advice for my problem. Last month, someone ran into my Land Rover Discovery which was parked outside my house, my insurance company Churchill insisted that the repairs were carried out by a company in Spalding. The car took quite a while to be repaired and I was given various dates as to when the car would be ready, it was finally delivered to my home on Tuesday afternoon after three weeks. The next day, I drove the vehicle and loud rumbling noise was heard and didn't drive properly, I rang the insurance who contacted the garage this morning. The garage claim th
  12. Hi, I had an minor accident some time back which turned out to be my fault even though the other driver was very fast. i agreed and paid for his repairs as he wanted, and at that time he seems happy with it. To close the case my insurance company had sent numerous letters for him to sign but he hasn't responded to any. now my insurance renewal is due and because he has not yet signed i have to pay additional premium for my renewal. Please can somebody advice is there is way i can sue him/ or legally ask him to pay any additional money i pay because of his negligence? many thanks
  13. Hi, i am a named driver on my step dads car and I had an accident back in january of this year at a junction, the accident happened on a 20mph at about 10mph or less. there was very little damage to either car just some scratches due to my broken headlight and some paint transfer. the person driving the other car had no apparent injuries, as had either myself, my 3 year old or my ex. i gave my insurance details and thought that would be the end of it However several months later my step farther recieved a solicitors letter stating he was being sued for personal injury as a result of th
  14. My car was stolen at the weekend. I was going through my paperwork and my insurance policy and log book address are different. I forgot to update my address on the log book. Will this cause any problems with my claim?
  15. Hi, i am a named driver on my step dads car and I had an accident back in january of this year at a junction, the accident happened on a 20mph at about 10mph or less. there was very little damage to either car just some scratches due to my broken headlight and some paint transfer. the person driving the other car had no apparent injuries, as had either myself, my 3 year old or my ex. i gave my insurance details and thought that would be the end of it However several months later my step farther recieved a solicitors letter stating he was being sued for personal injury as a result of th
  16. I recently purchased a new phone with a new contract, which came with the pretty standard 1st month insurance free. As most consumers would, I wanted to take advantage of the free month but then shop around to find a better policy (in this case my bank). So I didn't forget to cancel the policy I rang the premierplan just over a week into the policy (who Dial a Phone had put me with) and told them I wish to cancel the payment for the end of the month. I was then unfortunate enough to have to claim for the 1st time ever on insurance a few days later after my phone was stolen. I reported thi
  17. I was involved in an accident where my 3 year-old Audi was written off. It transpired that my rear tyres were well below the legal limit. I had fitted 4 new, high quality, tyres 9 months previously, and the car had only travelled 11000 miles. The car was front-wheel drive and the 2 front tyres were only half worn. The tyres had never been swapped around. Previous to the accident I had noticed that the front tyres were OK and just assumed the rear were OK (Yes, I should have checked them all more often). The insurance company have accepted, after consultation with the police, that t
  18. What to do??? My 10 day old Panasonic GF1 camera was got water damage due to a flood from the flat above, (something in tank broke) this was just an accident however, I had to claim on my own insurance (Allianz) for replacement. I had to send the camera of for tem to inspect. They now say they can repair it but the agony I have is the it was purchased on the 15th Jan with a 3 year warranty, this will now be void due to the water damage, the repairers says they will fit original parts but then only guarantee their work for 30 days. I sent it to them to confirm that this was a genuine
  19. What to do??? My 10 day old Panasonic GF1 camera was got water damage due to a flood from the flat above, (something in tank broke) this was just an accident however, I had to claim on my own insurance (Allianz) for replacement. I had to send the camera of for them to inspect. They now say they can repair it but the agony I have is the it was purchased on the 15th Jan with a 3 year warranty, this will now be void due to the water damage, the repairers says they will fit original parts but then only guarantee their work for 30 days. I sent it to them to confirm that this was a
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