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Showing results for tags 'ineptitude'.
Hi Lee/Vodafone rep, Ordered a Vodafone PAYG phone to be delivered to store. Never took delivery and so contacted Voda support for a refund to my debit card.However, promised refund still not received. Have chased multiple times since the beginning of October (phone & web chat) with no joy. Please assist. Thanks.
I made a huge mistake earlier this year, and briefly considered moving to TalkTalk from Sky. My complants letter should make things clear: ==== Customer Relations Department TalkTalk Group P.O. Box 360 Southampton SO30 2NP 8th January 2013 Cancellation Number: XXXXXXXX Dear Sir / Madam I am writing in regard to the above cancellation to confirm it in writing as I have no confidence whatsoever in the ability of your telephone ‘helpdesk’ staff to follow simple verbal instructions. In a moment of madness we considered switching over to TalkTalk on Friday 4th
Brief background... I'm awaiting a delivery, and have been all week. Yodel's first delivery driver had the inability to write, so the tracking number couldn't be figured out. I was actually in that day, and actually the second day also. On the second day the driver decided not to write the tracking number, probably thinking I had skills akin to those working in Bletchley Park to figure out the aforementioned tracking number. A quick attempt at calling their customer service number failed as the hold time was too long, over half an hour. So I tried Twitter. At first they were ex