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About Me


Found 6 results

  1. I had an Indesit washing machine delivered on 10th November but when I went to level it for use, I discovered that the 4 rubber feet were missing. I have called their helpline, messaged them on facebook, posted on their facebook wall and emailed, yet I am not receiving what I need. They sent 1 single foot 3 weeks ago and then promised to send the rest on next day delivery, they sent me 4 springs. I was once again promised next day delivery and I got 1 more foot!! I don't know what much more I can do and it's really stressing me out. I have a family of 5 and not washing in this weather
  2. Back in February we bought a fridge freezer from our local John Lewis store. We noticed around June that there was an excessive build up of ice on the back of the fridge. We called out the engineer and he said it was normal. He also showed me where the ice goes when it melted. We then noticed in July that the ice was melting and the water was landing/dripping onto food on the shelves beneath it. I sent another email to JL and they arranged for the engineer to return - his response was that because of all the fridge magnets on the front of the fridge door had caused the door to become misalign
  3. For anyone who has not received a letter , please visit http://www.hotpointservice.co.uk/dishwasher-model-checker/
  4. For anyone who has one of these and not received a letter about it then please visit http://www.hotpointservice.co.uk/dishwasher-model-checker/
  5. Our dishwasher packed in yesterday. Someone took a look at it today and concluded that the circuit board was fried, and since this would cost around 130 quid to replace we were better off just buying a new one. Needless to say I'm not happy, especially with my bloody mother-in-law who was the one who highly recommended Indesit (it seems everyone else in the world says stay clear of Indesit). The dishwasher is just over 2 years old, and it wasn't a particularly expensive one, so I guess I'm stuffed? Had it been more expensive, I could presumably have argued (SOGA and all that) that it
  6. Ive had a hotpoint cooker for years and in Nov 12 it broke down. I couldnt afford a new cooker so close to Xmas so called Hotpoint to book an engineer to come and fix it. I was on the phone for ages, it appeared to be an offshore call centre, very noisy and the man I spoke to - his English wasn't great. He spent most of the call trying to sell me limescale preventer for my washing machine! He even put me on hold without any notice for over 2 mins and said he was speaking to his manager to give me a very special deal on it! At which point I got a bit short with him and told him that I just
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