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  1. Hi, so another query for you. Bit long winded, apologies. Having not had a ticket, I received an NTK from the council a while back. I checked the details online and an officer had ticketed me whilst loading into my flat on double yellows - completely legal under the local borough's website guidelines for parking. I sent them a letter of appeal stating that I was in a state of continuous loading and not causing any obstructions in accordance with their laws. A month later I received a letter for Recovery of unpaid debt from CPS? I appealed the CPS and had it overturned as I hadn't had a rejection notice from the council. The council have now sent a letter saying I can pay the original £70? (£25 surely?) or await the independent adjudicator decision from the Traffic Penalty Tribunal. Soooo, what are my chances here as it's my word against the councils but I refuse to pay when no offence has taken place. Anyone had any experience with this process? Cheers
  2. New independent appeals process to protect passengers issued with penalty fares READ MORE HERE: https://www.gov.uk/government/news/new-independent-appeals-process-to-protect-passengers-issued-with-penalty-fares
  3. At the start of the year we had a new bathroom fitted. We purchased all the furnishings so the quote was for labour only. Due to my wife being allergic to dust it was agreed that the fitting would take place whilst we was on holiday. 75% of the labour charge has been paid to him to date On our return home we was shocked to see our new bathroom. The quality of work in our opinion is below standard, fittings haven't been fitted correctly, damaged has occured to several furnishings, we have had a leak going through our living room ceiling and a second leak on the outside wall due to incorrect exterior pipe work being fitted. The bathroom is dangerous in parts. The fitter says he doesn't have personal liability insurance and was too busy to come back for a while to deal with any of the issues. Several months on we are still in the same position. The fitter believes his work is to a high standard. He admits breaking fittings and admits parts of the bathroom are dangerous but thinks the 25% remainder of the balance will cover it, but it doesn't. We have had 8 different companies come to look at the bathroom and everyone of them says it isn't fitted correctly and the bathroom needs pulling out and starting again. I have had no choice but to take this matter to a small claims court. Initially the fitter replied to us when I made our intentions known and said he was willing to resolve issues and the reason for not being able to contact him for 6 months is because he had phone problems. I believe he was deliberately avoiding us. When I have told him about the leaks etc he has said he is happy to proceed down the small claims court route. I am wanting an independent assessor to come take a look at the bathroom and provide me with a report that will support my claim. How do I go about this? Thanks in advance for any help
  4. Shamelessly stolen from Rightsnet administrators Stuarts thread ATOS Healthcare is now called Independent Assessment Services when it comes to PIP assessments. All references to ATOS have been replaced in gov.uk PIP publications including in the PIP handbook https://www.gov.uk/government/publications/personal-independence-payment-fact-sheets and the PIP quick guide for support organisations. https://www.gov.uk/government/publications/pip-quick-guide-for-support-organisations The renaming comes with a website for PIP assessments (still having to say ‘delivered by Atos’ in its logo though) which says - https://www.mypipassessment.co.uk/ That quoted sentence has almost made me vomit!
  5. Here's my GoTo website for anything which takes batteries and which is related to cycling, triathlon et cetera. Ray Maker is an American but he now lives in Paris with his American wife who runs an American cupcake/patisserie business in the centre of Paris - with their young child. A few years ago he started up a blog but being a triathlete – and mostly a cyclist, so far as I can gather, he started reviewing gadgets and he quickly got a reputation for telling it how it is – and in the world of rather over-effusive Internet reviews where almost everything eventually turns out to be pretty good and gets at least four stars, Ray Maker's reviews were pretty refreshing. If you are into sports of any kind and you like gadgets and if you want to read a serious and unbiased opinion before you splash out your hard earned lucre, then the website of DCR is probably one of the best places to go to. He does a lot of reviews about drones and also action cameras as well and these are pretty interesting too. However, I'm a bit disappointed that he hasn't started to do any reviews of some of the more downmarket Chinese/Korean items which are available for a fraction of the price of the big brands and which sometimes really aren't too bad at all. Maybe he'll get round to it. https://www.dcrainmaker.com/ @dcrainmakerblog
  6. I parked at private car park of my solicitor with his permission. However, I did not display visitor's pass, as I only went there to sign a document and was seen straight away. I never received ticket, app. 10 days later, I've received a letter from company called Private Parking Solutions (London) Ltd. with PCN. The letter was sent later then it was dated. I wrote to them and asked my solicitor to write to them as well, which he has done. Never the less, they rejected my explanations and told me that I must pay or could appeal to IAS, which is independent authority. This company IAS accepts only online appeals, and hence I completed the form and was waiting to their decision. I never received any reply from them. On Saturday I received a letter from debt collection agency UCS, which demands now £160.00 ( initial fine was £100.00 or £60.00 if paid within 14 days and I started appeal within that period). The letter is stating that my appeal was rejected. That "Independent Adjudicators" are actually a private company number 08248531. I feel as they all part of the same gang and only interested to get as much as they can away with. IAS has no telephone number and I could only email them via their website, but since I did not receive any respond from them in the past, I am not sure they will bother with replying to me now. I will really appreciate if somebody could advise me if I have to pay PCN if I parked on private car park with owner's permission? And also even if PCN is valid, how should I deal with the fact that no reply was sent to me and that Independent Adjudicators are private company not some sort of authorities? Is it even legal? Could anybody advise me? I went to sign some documents by a notary and parked outside his office on their car park, which he allows me, but usually I ask for a visitor pass. However, on that date I saw him straight away and hence did not bother with a pass. A couple of weeks later I received a letter from London Parking Solutions with PCN. I appealed and also asked the notary, who is also the owner of that LLP to write to them, which he did. They ignored his plea and rejected my appeal, I appeal to ISA, never received any reply from them, and on Saturday received a letter from UCS, debt collection agency stating that my appeal was rejected and now I have to pay additional administration fee or they take me to court. I email them about never receiving ISA decision, but how can I proof it? Also they never provided any evidences of how long I was parked there etc. Should I pay whole amount or offer £60.00 on basis that as far as I know my case is still on hold and only by receiving this letter I became aware that the Private Parking Solutions are still demanding their fee?
  7. Some interesting b"**$71# from the directors of the IPC. https://www.transportxtra.com/publications/parking-review/news/47254/over-60-parking-operators-join-the-independent-parking-committee
  8. We are looking to take out a bank loan secured against our property, we have been advised by the bank that we need to obtain 'independent legal advice for secured lending against a property for debt consolidation'. I've just spoken to a solicitor who basically said that the purpose of this is just to take the responsibility away from the bank, and that that it's largely for their benefit. Is this the case, should we get it anyway?
  9. Disabled men lose high court bid to stop Independent Living Fund closure Judge rules that Mike Penning, former minister for disabled people, had not breached equality laws over ending support to live in the community. More Here: http://www.theguardian.com/society/2014/dec/08/disabled-men-lose-high-court-bid-stop-closure-independent-living-fund
  10. It seems that BPA isn't the only trade association these days, and we also have the Independent Parking Committee. I'm really not sure what's independent about them, but would like views on whether tickets from them should be handled in the same way as BPA members, although the IPC apparently has appeals to the Independent Appeals Service rather than POPLA. Anyone got any experience of IPC members and the effectiveness of the IAS, or views on how to handle "tickets" from it's member PPCs? http://www.theipc.info/#!home/c1j1o
  11. Not sure where to post this so could Site team put in right place please? Earlier this year was taken in by the above firm. Now chasing me for payment of a bill, sent me a copy of an N1 which they say they are sending to Northampton Bulk Centre next week
  12. The word is getting out.............. http://www.independent.co.uk/money/loans-credit/simon-read-bailiffs-are-an-upsetting-and-costly-way-to-collect-late-debts-8792401.htm
  13. Hi All, I bought a car from an independent dealership back in May this year, and was wondering if anyone could give me some advice as to where to go from here? Please bare with me, as its quite a long post. The car appeared to be fine at the time of purchase, however the engine warning light came on an hour after after leaving the garage. I contacted the dealership immediately and they assured me not to worry, and bring the car back to them. I took the car back a couple of days later, the dealer took the car off me, and claimed he would take the car to the their Garage around the corner from the dealership. He returned with the car around 15mins later, and said that the car had 2 faults: 1. overboost sensor 2. glow plug He told me not to worry, his mechanic had cleared the fault codes and the car would be fine. I wasn't really happy with this and explained to him, that I would like him to get the car fixed considering I had only had it for an hour before the warning light came on. The dealer said that I wasn't within my rights to get the car fixed for free, however if the problem still persisted, he would be happy to issue me with a warranty for an additional fee (He said he would have given it me for free, but I didn't pay the asking price for the car) I decided not to take out the warranty, and see how I got in with the car. Low and behold the engine warning light came back on the same day. I contacted the garage again the following day, and the dealer said he would issue me with a free warranty, which would enable me to get the car fixed. I agreed to this, and he promised I would have the warranty in the post within a week or so. However, a month later, and still no sign of the warranty, even though I contacted the garage numerous times throughout this period, to ask for what the delay was. Each time I called, the dealer just said "their warranty guy hadn't come to collect the warranty forms as of yet, but assured me their was nothing to worry about etc" I got to the point where the dealer stopped answering my calls. In the meantime I paid £35 to have a full diagnostic check on the car by a reputable garage. They found 2 faults: Glow plugs: £99.45 fitted inc.vat inlet manifold flap £222.30 fitted inc. vat. I also got in touch with Citizens Advice and the advised me to send a letter to the dealership, in which I outlined the faults, along with their breach of sale of goods act etc. As expected, the Garage did not reply, so CA advised me to send another final letter which I did, however I got no response. I then contacted CA again this morning, and they said as my local CA don't give civil advice, I would have to pursue the matter further through court. They told me to have a look online at moneyclaims.gov.uk and hmcourt-service.gov.uk I have had a look on both sites etc, however I just wondered if anyone could advise me on a couple of things e.g. Do you think I am within my rights to make a claim against this garage? Also could anyone explain the fees to me. I did have a look on the x50 form, but didn't fully understand? Many thanks for any info/advice on this. Its well appreciated.
  14. Hi, Can anyone recommend an independent assessor for an ASUS memotab 301 tablet please. In dispute with PCWORLD
  15. Hi all, Please see this about PIP. help make a callenge to this [problem] that the DWP are doing. Challenging Personal Independent Payments mobility reduction to 20 metres. From Rightsnet, Leigh Day solicitors and human rights barristers from Doughty Street Chambers have advised campaigners that the lowering of the distance criteria for Personal Independence Payments mobility from 50 metres to 20 metres could be unlawful. They are considering how to challenge the regulations. To do so, of course, they need claimants whose circumstances make them suitable candidates to participate in such a challenge. For the best prospect of success, the barristers have set the following criteria (some essential, some desirable): See full story here http://www.rightsnet.org.uk/forums/viewthread/4344/ Come on people lets fight this:wink:
  16. I think it may be time for an Independent Ombudsman for Social Security, that can investigate and deal with complaints about all Social Security and also all the Private Firms that are used.
  17. Could anybody tell me if they have heard of or dealt with a company called Independent Finance, as I am searching for them but can't find anything and Im thinking that maybe I've got the name wrong. cheers.
  18. Sometime ago I complained to the Information Commissioner's Office (ICO) when Vodafone refused to remove the unwarranted default from my credit file. I proved that there was no default but a dispute; I also proved that no default notice was received by me. Vodafone told ICO that it sent default notice to my previous address. Vodafone confirmed that I communicated my new address before it sent its claimed default notice to a previous address, and of course before it filed the unwarranted default with credit referencing agencies (I proved all that; Vodafone wouldn’t have admitted to it). Vodafone eventually told ICO it was an 'administrative error' (on its various databases that were not 'synced'). Would anyone believe that Vodafone would not have updated or synced their various databases for over 2 years that the default had been filed? Information Commissioner' Office ruled that Vodafone did not comply with the forth principle that requires customer personal details to be accurate and where necessary kept up to date. Despite having been refused credit as a result of the default on my file, proving that the matter was a dispute, and proving that no notice was received by me, ICO did not ask Vodafone to remove the default. Any company that is found to have not complied with the forth principle would have processed customer personal data in way that caused substantial damage or distress to the customer. In my case I have been refused credit which I would not have been refused had Vodafone not filed unwarranted default which I was not aware of. Any excuse of 'administrative error' for a bogus default notice sent to a previous address is untenable. The fact remains that I did not receive any default notice because there was no default. Information Commissioner's Office did not consider the first principle of data protection that requires personal data to be processed in a fair, lawful and transparent manner. ICO overlooked Vodafone's failure to comply with first principle of data protection (i.e. fairness, lawful and transparency), and refuse to honour my objection to processing my personal data (i.e. the default) with credit referencing agencies, which is causing me damage and distress. It doesn't matter to the ICO if the matter was a dispute or a default; It doesnt matter to the ICO if I did not receive a default notice. Vodafone also wrote to me saying, 'Vodafone have now amended your account and no further correspondence will be sent to your previous address'. Did I complain to the ICO that any correspondence was sent to my previous address? Did I complain that I received any correspondence in my previous address? Obviously I did not. Can an unlawful default in an invalid address (previous address) at the time of filing such an unlawful default be updated (or be 'amended' as ICO and Vodafone put it) and be brought into a current address? In fact it appeared to me that Information Commissioner's Office (ICO) covers for Vodafone as many things didn't look right about how the ICO dealt with my complaint. I keep all that didn’t look right for my fight if Vodafone and Information Commissioner's office didn't do the right thing as soon as possible. Anyone with similar experience?
  19. Please can anyone offer any advice about resolving a dispute that began in May. I bought a laminate floor from Quickstep from their own online website in April, thinking they were a reputable company with quality products. However, not long after it was laid (a friend laid it) it became apparent one of its joints was faulty. I got their own dealer's fitter to see it and he agreed the joint was weak and that he would be nervous to lay it himself and he put this in writing, although his finding wasn't 100% conclusive in laying blame! To cut a long story short Quickstep wouldn't accept his report and now after ALOT of persistance from me and after 4 months I've finally got them to arrange an independent inspection (that they will pay for as product is under 6 months old and onus is on them to proove there isn't a fault!). However, I have just looked up the man they are sending out, and found his wesiteb and can see hes a salesman for quickstep cleaning products so not independent at all if he's even an inspector:!:! I've already booked his visit next week as I was so relieved they were finally sending someone. What are my rights? Are they entitled to send whoever they like? Should I cancel him? Please help I don't know how to move this forward!
  20. Hi all! Really needing help here. I have no idea where to start We had a loan with First National (Part of GE Money) about 7 years ago, I have just rang them and they told us we did indeed pay PPI on the loan. She said she couldnt do anything about it as it was sold through another company, Independent Finance Corporation LTD. So what now? She said we paid £1200 Id be so very grateful if someone could point me in the right direction. Thank you!
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