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Found 10 results

  1. Some advice please. My severely disabled daughter (uses an electric wheelchair) and her carer used a car park in Exeter in a Smart Parking car park, but the carer only entered the last 3 letters of the car reg. This is most probably because in our local council car parks you only need the last three letters. The letter states we did not purchase a ticket or it was insufficient time. I still have the ticket and photographic evidence that we paid and parked, so I appealed on their behalf. The appeal was on the grounds that we did not enter the full reg and they are upholding the
  2. Hello folks, I tried taking out a mobile phone contract with EE in 2016. I was declined and, on contacting EE, was told there were three T-Mobile accounts in my name from 1999-2002 (approx) with an outstanding debt of around £450 in total. I finally got round to sending an SAR letter last month and received a reply today. EE have sent me a couple of pages of account notes but no mention of the outstanding amount(s). Firstly: based on this, I'm pretty certain that EE have sent me incomplete data - however, without knowing how their systems work, I don't know _what_ data they
  3. I recently received a PCN ticket whilst parked in a council run car park in Aylesbury Now, I actually had purchased a ticket and was displaying it, it appears it had slipped down the windscreen slightly, but it was just about visible. Indeed see attached photos, you can see the ticket directly under where the warden stuck the PCN (circled in white) I was going to appeal on this basis, but I have also noticed a problem with the actual PCN. It appears the warden's printer must have been dodgy, as it;s only printed half the text on the ticket. Much of the wording is cu
  4. On the 14th October 2014 we ordered an air awning for our caravan plus an electric pump. On the 15th we upgraded the order to a bigger awning and also ordered a roof liner, a carpet for the awning and storm straps. We received the upgraded awning within 2 weeks and carpet however no electric pump which is essential to us as we both suffer from arthritic joints. The roof liner helps prevent condensation in the cooler months. We unpacked the awning and erected it as we needed to make sure that there were no issues with the awning. We have not used it since. We are still waiting for the
  5. Hi everyone, I've bought a pair of headlamp bulbs, but only one was in the packaging when it arrived. The packaging hadn't been tampered with and it looked like initially, only one was packed. Despite 3 emails in the last week, the online retailer is not answering my calls or emails. What can I do about this? Any help will be appreciated. Paul.
  6. I've SAR'd RBS as during the 1990s I had an RBS credit card, and since 1988 until now I've had a Natwest account. I received what they say is everything today. A list of screen prints listing my account details, and a short list of screen notes. And a list of 2 loan accounts I had with them which contained PPI. RBS sent a letter stating they can't find anything. Is this normally what is expected of them? Although the SAR 40 day limit is next Tuesday, I've called them and they say that's it. Surely there's a list of transactions, lots more notes (it's my main current account) and a co
  7. I'm dealing with my elderly parents' debt troubles and have a complaint currently with the FOS in respect of the above credit card. In the meantime we sent a SAR in April to see what charges and increases to credit limits/ rates etc had been applied to the above account. We did not receive a reply to the SAR but when we queried it a letter we have now had a letter stating that a DSAR was issued in April "please accept my apologies if this was not received. I have enclosed a copy of the report" The information they have sent is a copy application signed but completed in unknown
  8. Hello, I have just joined this forum after reading some posts that were very interestting and so decided to post my own little question. Here is the story. When i was a little younger I was a huge fan of credit cards and loans and naive enough to spend it all and bury my head. I have not been in touch with any of the lenders or Debt collectors etc However i still get some letters from debt collectors which I still ignore due to financial difficulties. about 4 or 5 years have gone past since and today I have checked my Credit file to find that I have only ONE default showing on my accou
  9. Hi everyone, Some time back I called British Gas to report a fault with my boiler. They sent an engineer to assess the fault. The engineer, very amateur, opened the boiler and assessed the issue and told me it will cost £810 to fix it. For this amount, I asked if on completion this will get me back the heating and the Engineer assured me of that. I had a thought over it and the next day I confirmed with British gas to come over to fix the boiler. Another engineer came over and now each time he was telling me there was a new part that need to be changed, which they did not think of. (P
  10. Hello guys. I have just had a response from the Natwest to the SAR i requested on the 15/05/2012. basicly all they given me is a small table of the 6 loans i have taken out since 1995. which includes start date of loan, account number & sort code, the amount of the loans, closing dates, and the insurance premium (at outset of the loans). I think this is just a way of delaying the process as it says its only a summary, and if i still require a full SAR or copies of the agreement to send back the £10 payment and to let them know what i need. dont get me wrong but wasn't that cover
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