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Found 6 results

  1. Complaint regarding Barclays after i lost my job and had to make reduced payments. Barclays defaulted one of my credit card accounts after 7 months of arrears. They defaulted the other after 10 months. I complained that the second default date was completely inaccurate and asked for it to be changed to one similar to my other account. The adjudicator upheld my complaint but Barclays would not accept his decision and complained. The adjudicator then changed his mind saying he had not taken into account Barclays internal procedures which resulted in the delay. I showed that the
  2. Hi there, I would appreciate assistance with this matter. A bit of history - I bought a car in June 2007 from CarCraft and the finance was provided by BCT on a HP basis. In April this year I lost my job and entered into an agreement with BCT to reduce my payments to a token amount due to my only income being benefits. I missed a month's payment before the agreement was put in place and then have been in contact with them every month to renew the temporary payment agreement. This week I have received 2 letters from BCT - one of them informing me that they have passed my acc
  3. Yeahhhh, at last, Atos has been found out....I just wanted to point out one slight problem and I realise there's no quick fix answer, but whilst ATOS is completing its contract by August (I believe), this incompetent and unfair system is still being used to assess claimants on ESA.....This is not going to end well for claimants. Will this not mean thousands of claiments appealing after August has come to an end? The government can't really say " you were already assessed and it was a fair decision" because the government have already agreed ATOS is not competent and fair. I would have thought
  4. Larson

    Incompetent DVLA

    I am pulling my hair out with frustration here concerning DVLA's utter incompetence. Following my driving ban(yes I know before anyone says) I waited until 5 years had elapsed to allow my wife to obtain her much needed Motability vehicle. I sent in my D1 form with the relevant fee £90,also owing to one of the idiots on customer services also sent the medical fee to them.I was advised this fee was £135,so I duly sent that also. I since learn the medical fee is in fact £98.50 and should never had been sent to them in the first place. Now they have no record of either postal order on the
  5. When I took out my Pay Monthly contract with Vodafone, I was living in an alternative address to the Account Holder. I bought over the phone and asked for my phone to be delivered to the alternative address. They said they couldn't, and sent it to the account holder's address. My parent then brought me the phone from that address. Not once was it mentioned that having an alternative address to the account holder meant that if I had network issues in the area, nothing could be done about it, which is what I have just been done by a Senior Account Representative. This representative said th
  6. Hello, For the past two weeks I've been trying to order a phone + contract with Virgin Mobile, but failing miserably. In week 1 I've attempted to order the deal on their web site, but each and every time I got the page "Oooops, something went wrong". Last Friday I decided that enough was enough and ordered the deal by phone. I was told that I would receive three emails: 1 to confirm the order, 1 to inform me the P&P charges were taken from my account and 1 to tell me my phone had been dispatched. However, I only received the first one. On Monday I gave them a call. My order could not b
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