Potential phishing impersonating Ministry of Defence READ MORE HERE: https://www.gov.uk/government/news/potential-phishing-[problem]-impersonating-ministry-of-defence Shortened URL to the same article: https://tinyurl.com/y9fw49nf

Delightful experience at the job centre today. The advisor I was seeing today went through some terms in my jobseeker's agreement. She asked me if I'd applied to an agency like I was asked to back in February. I told her that I hadn't as the list of agencies I was provided with requested personal information, including account details, without offering any terms and conditions as to both why they needed this information or what kind of payment they would be taking for their services. She then told me that she would be raising a sanction doubt as I hadn't adhered to the terms of my agreement. I informed her that this issue was from months ago and I was under the impression it had already been dealt with as the advisor I was seeing at the time accepted my reasons for not signing up with one of the agencies offered. She then requested the advisor's name, so I told her only for her then to tell me that that advisor no longer worked there so they would be unable to look into it. She then continued to fill out the sanction doubt, so I asked her if she would hand her details over to a company without being provided with any details. She declined to comment but told me that as I hadn't adhered to my agreement I can't receive my money until the issue has been resolved. At this point I asked to speak to the manager, to which she replied 'I am the manager'. Silly fool. I pointed it out to her that her name tag said 'Advisor' at which point she said 'I'll just go and get a manager'. When she came back she informed me that all the managers were currently busy so I would be unable to speak to one. I then asked for her surname as her name tag only provided me with her first name. She gave me her surname and I wrote down her name so that I wouldn't forget it. The moment I started to do this she then asked me to leave the building, which I did after I finished writing down her name. What happens now? I wasn't provided with any information. Do I go in as normal on my next signing on date? Do I have to wait for a letter from them? Should I phone them? Something else? I'm also going to make a complaint that an advisor impersonated a manager and I'd like to know the correct procedure for lodging such a complaint. Thanks