Hey People,
I am looking for some advise.
My car was damaged by a valeter in the Ilford Exchange, the valeters denied liability so we had to get security to check the CCTV to prove the car was not damaged when we entered the car park.
After this the security advised me to pay for the valet and claim through the insurance. They gave me their names and contact details and assured me they would support me as was a customer of theirs. Once i got home i called the insurance who advised this would not be covered as it was not an accident which was very upsetting to hear.
I have