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I note the announcement of new Hyundai models coming out in July, undoubtedly with a five-year warranty. But what s the value of a Hyundai warranty? In y experience virtually none. I am a Hyundai Tucson owner with a vehice covered by a five-year warranty and a turbo which Archers of Edinburgh, the Hyundai dealer, confirm must be replaced. Despite providing Hyundai with a fully stamped service history booklet, and all services having been carred out by VAT-registered and reputable garages, Hyundai sre now insisting on detailed information on all services dating back four and a half years. I work full-time for a national charity and simply do not have the time to conduct this detailed research. Hyundai have the stamped service history booklet if they wish further information. Everyone I have spoken to, even Archers, concede this is nothing more than an attempt to get out of meeting a warranty claim. So, before you buy a Hyundai ask yourself tjhis question -- Is their warranty worth the paper it is printed on? So far I would emphatically state NO and any one thinking of buying a Hyundai should seriously consider whether they will face the same problems as I am facing when and if they wish to lodge a warranty claim. I have written to the company's Prssident and CEO, spoken to their Customer Services department. Archers have also spoken to Hyundai but we are all in limbo.
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