Hi all,
A 78 year old good friend was due to fly back home to Austin, Texas, via Houston on Wednesday. Singapore airlines would take him to Houston and then United were due to take him to Austin.
His flight were cancelled so I contacted Singapore and they agreed to pay for BA flights tomorrow from Manchester to London and then on to Austin, which is great. However, they have refused to reimburse him for his accommodation and food costs. Is this correct, please?