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Hi, any help would be gratefully received....! My husband took out a First Naitonal Home Improvement Account through EYG Windows back in 2004 - which is not paid up yet. We consider the PPI to be missold and wrote to GE Money with the letter, spreadsheet and FOS questionnaire. They wrote back to say that we need to contact EYG Window Centres to ask them to investigate the complaint as the PPI was not sold by GE Money. We therefore wrote to EYG who responded in writing saying that they have no information on EYG Domestic formed 1st June 2007 - the original paperwork we have is for EYG Heatseal. Do we need to go back to GE as the applicaiton form is under First National Bank or do we need to go back to EYG stating that it relates to EYG Heatseal. My feelings are that we need to press GE Money as surely the policies were sold on guidelines from First National Bank despite being handled by EYG? Thanks in anticipation for any advice.....