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Ad A promotion on Glamour Heaven's Facebook page stated "MASSIVE ANNIVERSARY GIVEAWAY … WE ARE GIVING AWAY THIS STUNNING MINI COOPER. FOR A CHANCE TO WIN SIMPLY SHARE THIS PHOTO AND LIKE OUR PAGE". Issue The complainant challenged whether the promotion was genuine. CAP Code (Edition 12) 184.108.40.206 Response Glamour Heaven did not respond to the ASA's enquiries. Assessment Upheld The ASA was concerned by lack of substantive response and apparent disregard for the Code from Glamour Heaven, which was a breach of CAP Code rule 1.7 (Unreasonable delay). We reminded them of their responsibility to provide a substantive response to our enquiries and told them to do so in future. We had not seen any evidence that that prize was genuine or that it had been awarded to an entrant, we therefore concluded it was misleading. The ad breached CAP Code (Edition 12) rules 3.1 (Misleading advertising), 8.1 and 8.2 (Sales promotions). Action The ad must not appear again in its current form. We told Glamour Heaven to ensure their promotions were genuine. We referred the matter to CAP's Compliance team.
Hi all, I bought a pair of trainers off Sole Heaven via their online store with a discount code through my debit card on paypal. However I would like to return them, I went to speak with the sales assistant via phone regarding processing the return to be referred to this on their website: "DISCOUNT CODES If you have used a discount code on your order all sales are final. We do not accept any exchange or refund on items relating to that order. Please refer to specific terms relating to each individual code." Is this definitely 100%? I ask because of distance selling regulations and things relating to that. If it is right I will let it go and will sell them via ebay, however this is the first time i've come across a refund policy like this. Thanks in advance
SYLVIA:Hi! Wanda. WANDA: Hi! Sylvia. How did you die? SYLVIA: I froze to death. WANDA: How horrible! SYLVIA: It wasn't so bad. After I quit shaking from the cold, I began to get warm & sleepy, and finally died a peaceful death. What about you? WANDA: I died of a massive heart attack. I suspected that my husband was cheating, so I came home early to catch him in the act. But instead, I found him all by himself in the den watching TV. SYLVIA: So, what happened? WANDA: I was so sure there was another woman there somewhere that I started running all over the house looking. I ran up into the attic and searched, and down into the basement. Then I went through every closet and checked under all the beds. I kept this up until I had looked everywhere, and finally I became so exhausted that I just keeled over with a heart attack and died. SYLVIA: Too bad you didn't look in the freezer we'd both still be alive.