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  1. Never again will i use Hasting. I have never felt so ripped off. I got a different car and had to change the details for the insurance. They told me there would be a charge for this (i forget the amount, but it was excessive). They suggested that i cancel my policy and start a new one and they would waive the admin fee. I did that and took out a new policy for the other car. Two days later i get a phone call telling me that i was not covered for a courtesy car and it would cost £2.50 a month more. I am covered for a courtesy car with the policy i have . This was obviously a sales call to sell me something i didnt need. They couldn't find my proof of no claims even though i sent it. I had to do all the work by contacting my old insurer and sending it to Hastings even though they said they had tried, but i had no trouble at all. I called them up and said i wanted to cancel my policy within the 14 day cooling off period and was told they would charge me another £50.00 even though i was still in the 14 day period . I wanted to cancel because i was sick of all the faffing about. I just want to get insurance and forget it for a year. Now i have a possibility of another car, but i am very apprehensive to get it because of Hastings and their bad customer practices.
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