Looking for advice on how too take this forward please.
Booked (4) rooms for 4 nights over Xmas 2013 at the Ocean View, Booked through Harry Shaw, (although we made our own way down in own cars)
We were 4 carers looking after 4 adults with learning difficulties.
For the whole 4 days and nights, 3 of the rooms had no heating, and all 4 rooms no hot water, so no shower or bath, guests were having too virtually hand wash with water from kettles.
Constant complaints too hotel were met with, nothing going too get done until 27th Dec (day of leaving)
Every meal was completely r