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Found 11 results

  1. Hi guys, First time poster here, I'm hoping to receive a little bit of advice if possible. I signed up with exercise4less back in either October or November 2017, and paid for my membership through until May2018 when I had to cancel my direct debit due to having no money. I have been suffering from mental health issues for a while and have only just about managed to get a grip on my life again therefore would like to get a grip with this. I received an email yesterday from CRS asking me to call them urgently, stating I owed 212 pounds of which roughly a hundred was the C
  2. Hi, I cancelled my DD with Harland's earlier this year after speaking to a member of staff at the gym who told me this was an adequate way to cancel since I was pregnant and could no longer fully use my membership. This month I received an email from Harland's asking me to pay £100+ in fees due to cancelling my direct debit. I rang as instructed and was asked to provide proof of pregnancy and that by doing so the amount would be cleared and the account cancelled. After sending proof I received an email saying I was required to pay £52+ in order for them to cancel my acc
  3. I took out a no contract gym membership as i needed it temporarily since i was coming back from uni to stay with my parents and wanted to be on top with gym. The gym i found was a no contract no joining fee membership which was ideal since i needed the gym for 2 weeks. The first payment had come out and then upon the 2nd week so around 1.5 weeks id told the gym i wanted to cancel which they said was fine, i filled out some forms and that was that. But the person had said that id need to cancel the DD with my bank and they said to do this after the next payment comes out.
  4. Hi All, Hopefully someone out there can help me, and put an end to this matter! I have used some of the information on CAG, to which the current state of play is below. Firsly, a bit of back ground. I cancelled my £9.99 DD on the back of personally going to my local Xercise4less, to tell them I do not wish to continue the membership - To be honest I don't think they were that bothered, well not by the attitude of the member of staff I spoke too anyway. I did, I cancelled my direct debit and thought nothing of it. Until I received an initial lette
  5. Hi guys, Following my recent situation, I've been reading your very informative forum, and thought I would ask for your help. In November 2016, I attempted to cancel my membership at Xercise4Less Glasgow online . Having worked in a bank, the first thing I did was cancel my direct debit to stop any further funds coming out. Although I'd completed the form, I now, in hindsight, realise my system must have crashed before it went through completely - and I take full responsibilty for this! I had also moved address, so did not recieve any correspondence from either the gym or Harlands.
  6. Slick's attempt to translate Suemo's post below :- Hi any Hell soule be gréât. M'y daughter jointe a local gym And thought it Washington £14.99 Monthey And cancelled direct débit in September. Harlands havé added 2 lots of £25 fées on And say Shell Owens Mooney événement thought sues mot be en sincère she cancelled direct débit. Si Thérèse any teint she can do about thaïs pléiade. Any Hell Will be gréât!
  7. My daughter cancelled her membership by sending a letter to her X4Less Gym, then cancelled her DD a month later. She recently received the Standard Harland's letter saying she owed a month's membership with their standard threats of Admin fees. She was outwith the main contract period. We wrote back to them, after looking at advice on this site, and told them she had cancelled and we wouldn't accept any fees. We enclosed a copy of the cancellation letter. Today we received a reply from Harland's, their reply was: "We can advise the Xercise for Less do not deal
  8. Hi there, hoping for a bit of advice here please. I was a member of exercise4less for about 24 months but I decided to cancel in October 2015. I did this via their website via 'contact us' link. in November 2015 I received an email from the gym branch manager saying my membership had "expired". However, the monthly payments continued to be taken until I cancelled again via an online form and later cancelled the direct debit. I now have Harlands emailing me saying they won't cancel my membership until I pay another 9.99 fee and the admin charges.
  9. Hi I am hoping someone can help me. I joined a gym (I know you've seen plenty of these) called Helio fitness which I lasted 2 months after that I decided I did not want to continue the membership. I went into the gym and spoke with the manager and told him I was going to be working away and that I could not continue with the membership. After a few months past I recieved an email from Harland CRS to say I owed £354 or round about that number (I filed the letter). After I explained to Harland by phone they told me they would get back to me. They did by quoting the contract agree
  10. Hi, I signed myself and my girlfriend up for gym memberships back in June of this year. I then had some financial difficulties and couldn't pay the gym memberships. I had no idea how to deal with letters for both my girlfriend and myself, I have spoke to Harland's a few times and tried paid them a few times. Although they keep adding charges I had no idea till this evening that I didn't have to be paying these. They passed my account on to another company crs I think, I have moved home and have no letters or correspondence will them. All I know now is I'm due to pay £
  11. Me and my partner joined I-motion gym on the 4th January 2014. On a non contract rolling month by month membership. We went to the gym a couple of times and decided it wasn't for us so we cancelled befor our 1st direct debit came out which was due on the 19th January 2014. On the 25th we received a letter each which reads... Your bank has advised us that your final instalment has been returned unpaid "instruction cancelled". We have therefore added a £25 administration charge which means there is a balance due of £62.98. To bring your agreement to an end call
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