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Found 7 results

  1. Hi All, I purchased a 14 plate fiesta from Evans Halshaw in March. Not being an expert I test drove the car (usual drive around the block), enjoyed it and paid for the car. A week later I was looking at some of the functionality but could not find the advertised stop start function. After discussing with the dealer and getting a copy of the advert emailed over it became apparent that this was an advert error. I have emailed probably 10 times in the past 4 weeks and just keep getting "well be in touch as a matter of urgency" from them but with no real discussuon about
  2. Hello, on Friday myself and my husband part exchanged our ford mondeo for a ford c max grand. We said we wanted a more economical vehicle and we were shown one that was a 2011 reg and was supposedly a 1.6 tdi. We spent hours working out the finance cost, fuel costs based on the economy and tax costs. We agreed to buy and signed on the dotted line. Half an hour after we left the dealer, they called us saying they'd made a mistake and the tax was actually £20 more and could we bring the cash the next day. We thought it strange but agreed. We collected the car the following day on Saturday
  3. I'm sorry if I've posted this in the wrong section, could a mod please move it to where it's more relevant please? I bought a renault scenic from a even halshaw dealers in feb this year and I took out the service package of 2 mot's and 2 services a long with the extended warranty. I recently traded my car back to evans halshaw and have a new car, the terms and conditions say it's none transferable or refundable. Any help appreciated on how to proceed? It seems a little unfair as I never used the service package and the car was still under manufacturers warranty.
  4. In May, I bought a car from Evans Halshaw for £2400. I was told it had been serviced before sale by them (although the service stamp in the log book was missing - I assumed it was an oversight) 2 months after purchase, I broke down. I was towed by a local mechanic who ran some diagnostics on it and found that the thermostat housing was leaking coolant, resulting in the head gasket overheating. He tested the coolant mixture and found that it was less than 5% antifreeze. I hadn't checked the coolant because I assumed a fully serviced car would be fine - the mechanic said the coolant had bee
  5. I bought a 07 plate vehicle last august, and ive had nothing but problems, think im being fobbed off with lots of things what can i do?? they now have my vehicl im stuck with out any transport and they want me to pay money to get it back they have told me an airfreshener has leaked thru the dash board into the electronics which is causing the issue??
  6. Hi all, Dean here.. a newbie to the forum looking for a bit of advice/help! Two weeks ago i bought a 2009 Focus from Evans Halshaw and dropped it off last night to have a few issues looked at. The main been the throttle, in that it's sensitivity seems to vary with no apparent reason and that over the weekend i completely lost throttle response on three separate occasions. When i spoke to the garage yesterday, it was strongly advised that the car is towed in as if anything was to happen they could be held liable. here's where my problem begins. Today i get a phone call
  7. Hi I am new to this and looking for some advice on my complaint regarding evans halshaw. I picked up my new car on Tuesday 14th may and the following day driving home my front passenger wheel completely falls off. My 2 year old daughter was in the car. Luckily i was only doing 25mph. Shaken and in disbelief as to what could have happened if was driving at 60 mph I called them straight away and told them what happened. The following day I called and spoke to the sales team leader who was unaware of the situation. He advised he would pick the car up and a courtesy car was provided
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