Showing results for tags 'h3g'.
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Hi everyone, I`m new here and need some good advise from you all. I received yesterday a Court Claim form from Lowell solicitors. They claim over £400 for Three mobile debt. I was on contract from August 2010, last my monthly payment i made in Nov or Dec 2010 cos after i lost my job and cannot afford to pay. I need some advise please how to and what to fill in this claim form? I`m not very confident in law. I read lots of posts there before posting but still not understand about CPR 31.14 request, response time, statute barred debt.. . I`m already fully stressed and anxious and at the moment feel like is no way out from this situation, i cannot afford to pay to them as have only part time job and low income. Thanks
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An interesting one that could end up with severe consequences if found out to be true.
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I have been reading the stickies at the top of this forum regarding charges/penalties being applied to a customers account for not paying by Direct Debit. I had a similar argument with Virgin Media, but rather than pursue it further with them, I cancelled my contract with them as I only had just over 30 days left to go anyway. However, my attention was then aimed towards my mobile provider, Three/Hutchison 3G, also applying a 'Payment method administration charge' of £4.08 each month to both of my contracts with them. Technically, the 'Payment method administration charge' is just a fancy name they give for the Non DD Payment Charge. I have politely asked Three to provide me with evidence that by not paying by Direct Debit each month causes them significant cost to process my payment. I have had one response so far. What is my next course of action? Is this worth pursuing and are these charges actually unfair? Thanks
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Hi I purchased an iPhone 5 from three's clearance website. The phone started to drop calls randomly a few months in and would never achieve a good signal. I took it to apple who confirmed there was a hardware fault with the handset and called 3, they also confirm this. The handset is just past apples 1 year warranty but 6 months into 3's 12 month guarentee on the handset. When i called them i asked for the phone to be repaired or replaced, they inform me that the phone is no longer made by apple and that i would need to take it to apple to be fixed/replaced there at a cost of £220. I cannot afford this and asked them if they could exchange the phone for a newer model ( iPhone 5S ) or release me from the contract. After a lot of call backs from 3 they offer me the 5C as an exchange. I refused the offer saying that i would like to have my original one repaired as I dont want a plastic exterior and that asked to be released from the contract. Unsurprisingly they refused this. Im not trying to get a 5S because its the latest one, I simply want my phone fixed or a new one that is like for like as the iPhone 5 is no longer made. My question is: What can I do about this in regards to getting my iPhone repaired or 3 releasing me from the contract? Thanks
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Hello people, 1st post here although been a member for a while, didn't realise I needed advice until now. Anyway, to the point of this post. I recently received a letter from Lowell portfolio 1 dated 07-02-13. It states 'You Have Not Repaid Your Account' and goes on to say that I can pay them up until 28-02-13 at which point Lucas Credit Services will be instructed to pursue me for this debt. On closer inspection there is a Lowell account number and an original account number from Three Mobile. Now I've been a customer of H3G since 10-11-04 and my payment record with them is perfect. I also had another account with them for my ex wife's phone which is the one they claim is in debt. I opened this account almost a year later on 06-09-05 on a 1 year contract, This was renewed each year until 26-08-08 when (after advice from 3 customer service) I gave 30 days notice to terminate the contract. This was given over the phone and also in writing around the time of contract expiry which by my reckoning was 06-09-08. I didn't cancel the direct debit and the last payment on the account was on 26-09-08. I have received no further communication from 3 concerning that account since the date of the last payment. I have since checked my credit report (experian and equifax) and the account has been defaulted, seemingly by Lowell. The date of the default is 11-04-09 more than 7 months after the last payment. No bills or statements were received from 3 in that period and my other account continues uninterrupted to this day. Now I'm not concerned about the collection company but obviously I'm not happy about the default. What I need to know is the best course of action to get this removed from my credit file. I've tried to reason with the customer service people at 3 but they won't tell me anything. All they seem to know is that it's a very old account. Any help or advice you can give me would be greatly appreciated. Thanks in advance. Waring d Mask
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