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  1. Hi, I'm hoping for a bit of advice in regards to an issue I've had with Gymbox and now ARC. I joined Gymbox at the end of January'16. I was chased by the 'sales guru' to pay in Jan to qualify for the no joining fee offer in that month only. However, I was unable to get to the gym until Feb 11th to sign the contract. Verbally (stupidly!) I was assured that this wouldn't impact the terms of my membership. According to Gymbox's terms and conditions the minimum term of all monthly memberships starts as of the 1st day of the first full calendar month, so therefore I believed my membership should start on 1st February and last to 31st July, if I gave notice by the end of June. However when I gave notice I received an email saying that my contract start date was the 2nd of February and 'As per our terms and conditions the minimum term of all Monthly Memberships starts as of the 1st day of the first full calendar month. For example: Your membership starts on 2nd February 2016, the minimum term would begin as of 1st March 2016'. When I looked at my contract I did find the start date had been captured as 2nd February, despite having email communication to confirm I was able to use the gym from 28th Jan. To me this is a total [problem] to increase the membership period, but clearly I have signed a contract and not noticed the start date. Gymbox have now referred this to ARC, who require £112 (the £77 monthly charge plus their admin). I have sent them the initial emails confirming I was joining on a January offer and that I was able to use the gym prior to Feb 2nd, however they have just sent me a copy of my contract and threatened me with court. I understand from reading other threads that they have no power to do this and I'm happy to ignore them, but I really don't want to negatively effect my credit rating. This also seems incredibly unfair and underhand of Gymbox, but are they legally in the right? Thanks in advance for any advice you can give me on how I should handle this situation.
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