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Found 3 results

  1. Good afternoon, Please advise with this PCN, i've stayed in that car park and paid for 4 hours ( Sunday) was late at the end of shopping day to leave car park in 15 minutes ( also take 5-10 minutes after we enter in the park and paid at the cash machine, as we waiting others customer who told us he will clear a space - only one at that time ), maybe that's why it give me now total 27 minutes overstayed paid 4 hours . ( I've assumed that's the reason for this PCN ) ""For tickets received through the post (Notice to Keeper) please answer the following questions: There were three tickets issued for the sake of clarity this is the answer for one of them: 1 Date of the infringement: 10/09/2017 2 Date on the NTK: 26/09/2017 3 Date received: 28/09/2017 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? No 5 Is there any photographic evidence of the event? No. ( just small note that CEL have photographic evidence ) 6 Have you appealed? No. Have you had a response? N/A 7 Who is the parking company? Civil Enforcment Ltd ( creditor) , 8 Exactly where [car park name and town]: in the basement, Dagehams Guildford, 164 Millbrook, GU1 3UU, 1 pond/per hour . For either option, does it say which appeals body they operate under. they have siad with small notes is the BPA. Also see attached my edited file (pdf extension- I've only deleted my name, address and car details). Please advise if I should start appealing based on that they send this letter after 14 days from incident date ? I must also ask them photographic evidence to better understand why is this PCN ? Thank you. Please rescan and redact the PCN number (showing in three places). Mr.P siteteam PCN ( saved ) - hiden name,car plate no..pdf PCN ( saved ) - hiden name,car plate no..pdf
  2. Hello there, my wife received a letter from ParkingEye Monday 22nd May dated 17th May 2017. This is regarding an outstanding parking charge amount due of £100 from Holiday Inn Guildford with the alleged offence occurring 5th April 2017. My main concern is that my wife did not receive a PCN beforehand. In the letter it states that 29 days have passed from the notice of parking but this is the first correspondence received. I still have the right to appeal but only if there are mitigating circumstances as the initial 28 days to appeal have passed. I would just like to know if I have a good case, and if ParkingEye are able to provide evidence they sent out the PCN if it has in fact been lost in the post? Also to add to this, my wife believes that this is a new charge and did not see any clear obvious signage, although she is used to the car park being free. Either one of us will go back to the site to see what signage is in place although the alleged date is over a month ago giving ParkingEye plenty of opportunity to change/add signage. The letter reads: “We are writing to inform you that the requirements of Schedule 4 of the Protection of Freedoms Act in respect of keeper liability have now been satisfied and as 29 days have passed from the date notice of the Parking Charge was given, ParkingEye now has the right to recover any unpaid part of the Parking Charge from you, the registered keeper. The amount now payable is £100.00. This payment is required within 14 days to avoid further action. If this letter is ignored, further action may include referring to a Credit Reference Agency to confirm the correct address, instruction of solicitors to secure immediate payment, referral to debt recovery or the issuing of court proceedings, all of which could incur further costs which may be added to the amount owed. To avoid further unnecessary costs or action, please pay the outstanding parking charge amount as stated above or make arrangements for the driver to pay, in accordance with the parking terms and conditions. Further information including how to pay, the right to appeal ect. Can be found on the reverse of this notice. Please be aware that on the 4th November 2015, the Supreme court dismissed the further appeal lodged in relation to the matter of ParkingEye v Beavis [2015] UKSC 67. The appeal concerned the value of ParkingEye’s Parking Charges and the Judgment, granted in ParkingEye’s favour, delivers a binding precedent in respect of the value of the Parking Charge. The Judgment can be found by visiting the news section of our website and the article: ‘Supreme Court uphold Court of Appeal Judgment’.” Any help would be much appreciated, many thanks.
  3. After many months or waiting and days off work hanging around, Carpetright in Guildford have yet to finish carpetting my house. Their fitters caused damage to almost all of the woodwork in our newly-decorated house and chipped staircase/plaster/woodwork down to bare wood in places. Rather than remove a door, they ripped it off the bottom hinge and then left it hanging by the top one. They left glue stains on the walls, yes, they glued parts of the carpet which were cut too short to reach the door bars and grippers properly and they soon came loose again and now we trip over it. They left staples sticking out of the top step of the stairs which apart from cutting my foot, could have easily made someone fall down the stairs. They left rubbish everywhere including razor blade in the bath where my children almost found it (I hope there aren't any more). Every time they turn up, something goes wrong: first they fited half of the carpets and one was cut too small, then they stretched it and said never to lift it up ever again, then they lost the rest of the carpet, then re-ordered but it was damaged, then re-ordered which was wrong size, then re-ordered and said that they will fit this if it ever arrives but not do anything to rectify all the damage they have caused so far. As they are now months behind and have wasted so much time you would think at a minimum they would offer compensation. They also appeared to have completely estimated the orginal carpet, underlay and gripper size wrongly. Their employees have nothing good to say about the company and the fitters in particular say that they are treated incredibly badly by them and I sympathise a little, but carpetright are such a terrible company, they really do have no idea. All through this fiasco, I have been speaking to the manager who is hopeless at returning calls, continually lies and arranges for people to come back to put things right who don't turn up, he changes his policy for dealing with these problems every time we speak in order to delay actually dealing with the issues. His excuses are absolutely laughable, the usual one: "but that's how carpets are normally fitted" (when its clearly not reaching the doorway) is getting tiresome, He has now confirmed that they have again not ordered the right carpet and that Carptetright's official stance is that they will do NOTHING to put right the damage they have caused. When I complain to head office about the service from the store, they refer the complaint to said store...
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