My daughter has a historical council tax debt, which according to the bailiff Grencar is currently standing at around £3500, however that figure includes their various fees. I only became aware of this problem when my daughter broke down in tears about 18 months ago, having got her finances into a dreadful mess and was threatened with eviction by her landlord. she had various debts at the time which we have managed to sort out, however the council tax debt with Grencar continues to haunt her. They had been demanding payments of no less than £200 and whenever they put the frighteners on her she found a way to pay them £200, but unfortunately this meant she couldn't pay other debts - it was a vicious circle. While she was living in temporary accommodation with her young daughter following her eviction, with a family friend, she managed to shake them off, but now that she is back renting again they have found her. Last December they finally agreed to accept £80 per month as a 'temporary' arrangement, but she has managed to keep paying it since then every month and she had hoped they would let the arrangement run on. Unfortunately a few payments were late in Grencar's eyes (just a few days), although she did actually make a payment every month, but they've used this as an excuse to come knocking at the door again, at 6.45am last week. They issued her with a letter stating that they would be back 2 days later to remove goods - we do know never to let them in. We immediately emailed them apologising and asking if the £80 per month could continue, even though it was difficult for her, and asked for a copy of her account with them. They have now replied saying they've put her account on hold until 1st October, and they want to do a new review of her incomings and outgoings, see 3 months payslips and 3 months bank statements. Can they demand to see these things? We don't feel comfortable showing them her bank statements. I have been looking on your site at similar threads, and some people seem to have had council tax debts referred back to the council, and refused to deal with the bailiff. Is this something we should consider trying to do? I just feel that she's never going to pay this off if they keep adding fees anytime they feel like it. The figure never seems to go down much! I'd be grateful for any help and suggestions, thank you.