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Hi everyone I am very new to this forum, so bare with me lol. My name is John and I train Jobcentre staff and help customers in Jobcentres around Merseyside with online services, mainly Universal Jobmatch. I am creating this new thread about UJ for people who have any questions, problems and need general advice about the site, ask me anything you want about UJ and I'll do my best to answer you as quick as possible. Please note I am not in charge of UJ, I cannot directly change anything on the site, but I can contact the people in charge of UJ and suggest ways of improving the site, so please try not to complain to me as I already know of all the issues with the site, but feel free to let me know of problems and if they have not already been brought up, I can do that. So ask away