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  1. I would like to alert anybody that may be considering buying double glazing units, because dialling ABLE GLAZE LTD could be a very costly experience. ABLE GLAZE LTD are an Essex based company who carry out Double Glazing Repairs and also Door and Window locks repairs. They advertise their business NATION WIDE in the THOMSON LOCAL DIRECTORY. I contacted ABLE GLAZE LTD and asked for a quotation they then phoned their North West agent from their Essex headquarters, who came to measure up. My wife accepted their quotation of £520.00 PLUS vat = £624.00 and gave them an order for 10 doubleglazed units. Four small and six medium units. ABLE GLASS LTD then phoned their North West agent to order the glass. Coming home from my work that day I noticed that my wife had left a note with the quote saying that she had ordered the units. I was not comfortable with the price and phoned ABLE GLAZE LTD, you can guess how the conversation went, which included a promise to put ABLE GLAZE on this Consumer Forum. After half an hour a 10% discount was offered, at 45mins a superior employee offered a15% discount, that was their final offer or I could cancel the order, but that would have cost me £312.00 lost deposit. Throughout the conversation I repeatedly asked for the name of the company that was actually making my units, and they consistently refused, but having taken much of their time over the phone they eventually gave me the companies name. I phoned the Glass Company that was making the units and curiously asked for a quotation for 10 double glazed units - they quoted £181 plus VAT =£ 217.00. Unbelievable! I was speechless. the local glass company in the north west sold my order to ABLE GLAZE LTD who are based in Essex for £217.00 vat included. ABLEGLAZE LTD, who have made nothing, wanted to charge me £620.00 including vat. That would leave a difference of £407.00 I would have been paying, if it wasn’t for challenging ABLE GLAZE’S original cost , just because they made a phone call. ABLE GLAZE LTD who advertise their services in the THOMSON LOCAL DIRECTORY gave me the impression that they are riding off the back of the NATIONS local GLAZING COMPANIES, and it looks like from our experience that they are using them as CASH COWS . I hope that this post will save somebody hundreds of pounds by making them aware of ABLE GLAZE LTD, who will be advertising in your THOMSONLOCAL and using one of your local glaziers that you could actually phone yourself. So the choice is yours , will it be ABLE GLAZE LTD you phone, maybe you would like to receive one of their quotes, like we did, or one of the many others glazing firms in your area, to compare them first?
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