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Showing results for tags 'glad'.
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I recently got an annual PPI staement from Capital One to show me all aobut the PPI I have been paying since 2000 ? ANNUAL !! I've never seen one of these before ? i rang them and told them that I didnt know I had PPI. The guy on the phone cancelled the PPI for me and then sent me a complaint form. I filled this in to the best of my knowledge (bearing in mind that this was 15 years ago) and the reply I got from them was long and quite rude to be honest. The guy in charge of PPI claims said this was a non advised sale and said that Capital One would not offer any repayment of PPI. He also sent a bad copy of the origianl agreement. I am left handed with scrawly writing. There are TICKS on a few boxes on the form which I did to indicate that I was a MR etc. But the TICKS on the PPI request section are clearly the result of someone trying to copy a left handed TICK. The guy who wrote the letter went to some detail to say that Capital One NEVER pre populate a form. And I believe him. This form was populated AFTER I sent it to them? I wrote to them 7 days ago to request a Hi Resolution colour photocopy or photograph of the (bad photocopy original)form they sent me in the reply. far no reply but I will call them on Monday to ask if my letter has been received. If not then I will send it again but this time it will be recordred and signed for. To be honest the Hi Res image is not really required as the Ticks on the form have obviously been done by another hand. Possibly a right handed person trying to copy my scruffy lefty ticks I just want the Hi Res Colour copy to see if they have bothered to use the same colour ink? From previous comments I have read about Cap One I think I may be in for a bit of a battle. But hey!! They owe me around £5k ? Regards Perry