I recently got an annual PPI staement from Capital One to show me all aobut the PPI I have been paying since 2000 ? ANNUAL !! I've never seen one of these before ?
i rang them and told them that I didnt know I had PPI.
The guy on the phone cancelled the PPI for me and then sent me a complaint form.
I filled this in to the best of my knowledge (bearing in mind that this was 15 years ago)
and the reply I got from them was long and quite rude to be honest.
The guy in charge of PPI claims said this was a non advised sale
and said that Capital One would not offer a