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  1. There is an electrically operated gate across the entrance to the development which can be opened via a key pad on the outside or a button on the inside. There's also an emergency release lever for if (when) the gate fails. The management company have put a padlock on the emergency release lever so it can't be used. Their argument is that it's use may cause damage to the gate, which supposedly will only fail in an open position unless there's a power cut. As a result, when the gate failed whilst closed on Saturday night one resident was trapped outside and had to book into an hotel and everyone else was trapped inside until someone cut the padlock off the next morning and opened the gate, without damaging it. My engineer hubby thinks it's unlikely that operating an emergency release lever would ever cause damage, so are the management company talking c**p and just using this as an excuse to get us to pay extra for their emergency service, who would have the combination for the padlock? There's no manufacturer name or any other details on the gate or any of the controls, but there is a warning notice directing pedestrians to the (imaginary) pedestrian access!
  2. I found this info on the interestrateripoff thread http://www.nytimes.com/2015/11/28/us/politics/bill-gates-expected-to-create-billion-dollar-fund-for-clean-energy.html?ref=business&_r=0 I hope we are seeing the start to tackling the reliance on fossil fuels which means we could have cheap energy which is cohesive for society. It also addresses the conflicts in the name of oil and gas and countries ultimately holding us to ransom.
  3. Hello everyone, We ordered a Samsung American style fridge freezer from Currys on 2 January 2014. The first unit that was delivered was damaged (handles were cracked) so we arranged a for a replacement to be delivered. On the 9 January the replacement was delivered but the delivery driver hit and damaged my hardwood gates when attempting to drive the lorry onto our driveway. I emailed customer services with a description of what happened and also attached pictures of the damage. I received an automated response. After a week I hadn't heard anything from customer services so I phoned them. The person I spoke to opened another claim form and sent the details to "head office". Today I received a letter from DSG RETAIL LIMITED stating: We have been sent your details regarding an incident which took place on 11 January 2014. Would you please note that this vehicle is hired and insured by one of our Contractors whose details are below. Company Name: B & A Logistics Insurance Details: Aviva Aviva Insurance Ltd Pitheavlis Perth PH2 0NH If you would like to redirect your claim to the above, we are sure they will be able to assist you. Surely my contract was with Currys so they should handle the claim? I didn't deal with B & A Logistics so why should I redirect my claim to them? I notice that they say "like to redirect", well actually I wouldn't like to redirect. Thanks, Paul
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