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Found 3 results

  1. Seriously boiling mad - I have had RAC breakdown insurance for last 4 yrs . On auto renewal direct debit . Just discovered after checking my bank online they have taken out £113 ( Last years renewal was £85 ) with no letter sent to state new premium - straight on phone to wait 20 minutes for call center . I have used their service about twice in 4yrs . Demanded a full refund for the absolute cheek of them , got offered a check in the post . ( Firstly in was a £16 refund ) Now waiting for their Complaints section to contact me for a direct transfer as it has maxed out my poor account - will not be using them again or recommending these shysters . Beware if yr on DD payments
  2. Hi. To say I'm fuming is an understatement. On 30th April I bought a speedo from a seller on Ebay. It was a very reasonable price including delivery. 15th April I opened a case as it hadn't arrived. 20th April I got an email from the seller apologising, saying that my order had been missed and would put it out for delivery the next day. It was during this email that he stated that the speedo would be coming from the Czech Republic. This was not made clear in his ad. 28th April I contacted the seller again as I still hadn't received it. On 30th April it turned up. Obviously I left negative feed back to the effect of I just happened to look at my own feedback today and spotted this gem. Compare that with what he told me in the email. Anyone who knows me would know this is not true. I have emailed him demanding removal 'or else' I have taken a screenshot of it. How very dare he!
  3. I am absolutely fuming at RBS and would like any advice, suggestions from anyone as to what I should do next apart from tear my hair out. I am joint executor of my late mother's will. My brother asked if he could handle the administration of it on his own and was told, categorically, through a lawyer he has acting for him in another matter, absolutely no way. He told his lawyer he would contact me. He did not. Now he has emptied one of my mother's bank acounts with RBS and the bank is telling me it's a family dispute and to seek legal advice. They sent me a copy of the will he used which names me as co-executor but from which my address is missing so it's not a true copy. Apart from that, because he's **Expletived deleted ** - and an ex RBS employee - I'm having to fork out to get a Grant of Administration and am just about to ask the bank how they propose I do that when they've allowed him to empty the account. And I'm threatening the Ombudsman. Apart from sending me a copy of the will he used, which they must have believed to be a true copy of a certified document, they are refusing to send me any correspondence they had from him in the "winding up of the estate". I can't believe it. I am a joint executor and involved in the winding up of the estate. They have, basically, changed my mother's will.
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