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Hi Can anyone please advice. I had sent a SAR to Barclays in relation to a Morgan Stanley card that I had back in 2004. They sent me three letters saying I had not provided the correct information. The final one they have sent is asking for the account number and the address where the card was issued even though the SAR had all of this information on it. Part of the letter reads "The right of access under the Data Protection Act covers information held electronically and in certain highly structured manual files, information that is not held electronically or in a relevant filing system will not be covered by this request. Please note this is particularly likely to be the case with older accounts. Is it worth still pursuing at this stage or should I just give up. What would be the next step? I am also considering claiming back PPI on a loan that was taken out through Halifax in 2006. It has been confirmed that I had PPI but I am certain that I would not have opted for. I have been asked about PPI by other companies particularly when buying something on HP and have always said no. I also work for the NHS therefore I wouldn't have needed it. Would this be a valid reason to claim?
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