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Found 21 results

  1. Hi all, > I am trying to put together a letter to Lenovo due to an issue I had with my laptop. We paid an extra amount (£68.40 for a 3 year two business day repair, which actually turned out to be response (ie: an engineer contacts us in 2 business days to resolve the issue). Timeline: Raised issue 18/7 Chased 20/7 Chased 23/7 at which point it was escalated. No idea who to as they still won't tell me. 24/7 finally get a call to make an appointment for 26/7. 26/7 - No show. Called to find out what was going on, and the engineer was ill. New appt made 1/8. 1/8 - No
  2. http://www.standard.co.uk/news/crime/police-warning-after-reports-of-fake-new-5-notes-in-circulation-a3514691.html Got that wrong then, didn't they ?
  3. Wholesale gas and electricity prices in the UK hit a five-year low at the end of 2015, energy market analysts have said. A mild winter and lower global commodity prices were behind the fall, according to market information provider ICIS. Pressure is mounting on the UK's big six energy suppliers to cut their prices in line with falling costs. http://www.bbc.co.uk/news/business-35309741
  4. Hello All, I have this bad experience with Lycafly. They have taken a long time to return my money for cancellation of a flight due on 28-Nov-2014. I have been literally stressed and had to do a lot of chasing to get my money back. They are going to return after all this chase this Friday. Do I have legal rights to claim compensation for such a long delay they took. Please advise. Thanks
  5. Five disabled social housing tenants have lost their Court of Appeal bid to have benefit cuts for those with spare bedrooms ruled unlawful. Judges said the court could not intervene in the government's "controversial" housing benefit changes - dubbed a "bedroom tax" by critics. Lawyers for the group had argued the regulations applying in England, Wales and Scotland failed to reflect the accommodation needs of disabled people. They said they planned to fight on. The court also ruled against two lone parents who claimed the government's cap on the total benefits paid to famil
  6. A technological revolution is under way in banking, with computers lined up to replace humans in branches Intelligent machines could replace human bank staff in high street branches within five years, the Telegraph has learnt. Several major banks are understood to be in talks to introduce "express" branches, which would be similar to self-service checkouts in supermarkets. These smaller outlets would be almost completely devoid of human interaction. If trials are successful, the new format is likely to be adopted across Britain, sources said, with larger branches slimmed down and staff
  7. Around five million customers of Lloyds have had their current accounts transferred to the new TSB bank this week. Lloyds Banking Group, which is part-owned by the Government, has been forced by regulators to spin off part of its retail banking operations in order to promote competition and TSB is the result. New TSB customers were informed of the switch several weeks ago and Lloyds says that they should see no significant changes as a result of the move. For example, current account holders will retain their Lloyds sort codes, account numbers and debit cards, with TSB-branded cards
  8. Reality TV star Kerry Katona has been declared bankrupt again and dropped as the face of payday lender Cash Lady. The former Atomic Kitten singer made a petition under the name Kerry Jane Elizabeth Katona at Wigan County Court, today – less than five years after the last time she applied for bankruptcy. In 2008, she filed for bankruptcy due to an £86,000 unpaid tax bill. Bankruptcy status usually lasts for a year, but Ms Katona's status was extended eventually lasting nearly three years. It was suggested that Ms Katona failed to meet requirements set by the court. In May, an adver
  9. Five cities in the UK have seen the average payday loan debt rise by £400 or more in just a year, new figures have shown. Research from StepChange, which was formerly the Consumer Credit Counselling Service, shows that average payday lending balances in London, Cardiff, Liverpool, Leicester and Birmingham have risen by between £397 and £563 and have reached £1,859 in the capital. "These figures offer a frightening insight into how certain communities appear particularly vulnerable to increasingly high levels of high-cost borrowing which could result in serious financial hardship,"
  10. Latest data from Which? reveals the extent to which UK families are struggling to pay for essentials such as food. The group’s April consumer tracker survey shows one in five households (five million) using credit or savings to fill the fridge, as people find they are unable to manage on their monthly incomes. This group is largely made up of low-income families, with four in 10 of these households headed by people aged 30 to 49 years, the majority with children, and an income of £21,000 or less per year. Of those who are using credit or savings to pay for food, the tracker also reve
  11. Hi I traded in my Clio for a BMW 2008 with 100k on the clock from a reputable (or what seemed like on) garage. It came with a new mot and Full service history. Week two of owning the car, i had to get a fuel filter issue sorted which cost £125. Week five, the car starts to shake, like violently shake. I called them and they said they would look at it next week under the terms of the 'warranty' which is an external one. I took it to a BMW specialist today and they said the issue is coming from inside the engine and they need to strip it down at quite a cost! The car was
  12. The major UK banks saw a 45% rise in core profits in 2012, but that hike was wiped out by a mix of regulation and their own mistakes, a KPMG report says. Its performance report looks at Barclays, HSBC, Lloyds Banking Group, RBS and Standard Chartered. It says the banks' combined core profits last year were £31.5bn. But this was eliminated by the "cost of past mistakes and increased creditworthiness of their own debt", the audit firm's report says. "Dire" This development meant that the major banks actually saw their statutory profits slump 40% on the previous year, at £11.7bn,
  13. First direct has launched the market’s cheapest five-year fixed rate mortgage at 2.64 per cent. The deal has a £1,399 fee and is available up to 65 per cent loan-to-value. It is available as either a repayment or offset loan. The lender also today launches a 2.49 per cent three-year fixed rate, also available up to 65 per cent LTV, with a £1,499 fee. It has also launched a 2.38 per cent tracker mortgage with a £1,699 fee. First direct head of retail products Andy Forbes says: “Over the last month we have seen competition increase in the mortgage market. In particular our five year fixed
  14. Yorkshire Building Society is today launching the lowest ever five-year fixed rate at 2.64 per cent and cutting rates by up to 0.1 per cent. An offset option is available for the five-year fix at 2.84 per cent and the product, which is available up to 60 per cent LTV, has a £1,495 fee. The product is available direct-only. Moneyfacts notes this product represents the lowest five-year fixed rate on record, overtaking the Post Office’s 2.74 per cent rate as the market leader. Link: http://www.mortgagestrategy.co.uk/latest-news/yorkshire-building-society-launches-markets-lowest-ever-five-yea
  15. Rich Ricci, one of Barclays' top bankers, told MPs that the bank has fired five out of 13 people "disciplined" over the Libor scandal - but that many had already moved on. The bank is attempting to rebuild its reputation after being fined a record £290m in June for manipulating the London interbank offered rate (Libor), used used to fix the cost of borrowing on mortgages, loans and derivatives worth more than $450 trillion (£281 trillion) globally. After launching its own investigation, Barclays “terminated” five of 13 people disciplined, Rich Ricci, head of Barclays’ investment banking
  16. Millions of Britons fail to tell their partners of their outstanding debts, savings or investments. Twenty per cent of Britons - or 6.2 million of us - have debts that they have not disclosed to their partners. The average value of these outstanding debts is £9,546. Other financial skeletons include hidden savings and investments, with 4.3 million people admitting that they have private nest eggs of savings and investments kept secret from their other halves. On average, these concealed finances are worth £2,004. According to a survey by Prudential which examined the attitude towards fina
  17. A debt advice charity has seen almost 16,500 people approach it this year with problems linked to payday loan debt – with more than 2,000 of them struggling with five of these loans or more. The Consumer Credit Counselling Service (CCCS) said it was on course to see a record number of people this year, having assisted almost 17,500 clients last year and just under 6,500 in 2009. Such loans are intended as a short-term stop gap to tide people over for a few weeks but the charity said that 73 people it had seen this year had 10 or more of them. The typical amount owed on payday loans has i
  18. Five years on from the day the global financial crisis officially started and the public are more disillusioned with the banking sector than ever before. As the Parliamentary Inquiry on Banking Standards prepares to get underway, a new Which? survey has found almost three-quarters (71%) of people don’t think UK banks have learnt their lesson from the financial crisis – up from 61% in September 2011. Consumers also have low expectations that the Inquiry will lead to change, with only a quarter of people (26%) confident that it will lead to positive improvements in UK banks. Since the start of t
  19. Mortgage rates for the equity-rich are on a race to the bottom, with NatWest trumping HSBC's 2.99pc five year rate with a 2.95pc product. NatWest has set a new record for the lowest-ever five year fixed mortgage, indicating a 'race to the bottom' amongst lenders competing for desirable customers. The bank, which is part of Royal Bank of Scotland, trumped HSBC's record 2.99pc rate with a 2.95pc product. "We are really seeing a mini price war" said mortgage broker Stuart Gregory, who indicated that other lenders may also launch new rates in the coming weeks. HSBC announced its new five-year
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