I posted on Saturday a letter to Santander reclaiming over 2 k of bank fees (template from this site) .
It contained a paragraph in which you say what has happened
- lot of death in my family and lost biz too.
It was a very painful letter to write. (I kept it just a paragraph).
Today they texted me they had been trying to call me and to call back.
I hadn't answered since I am avoiding calls from anyone (not in a good place).
I feel sick.
Do I have to talk to them?
I don't think I am strong enough to hold it together on a call
(now my keyboar