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Found 7 results

  1. My niece and her mother were subjected to an arson attack on their home over 4 weeks ago. Police are investigating and the fire brigade have already been and reported that the occupants should not be living in the property due to fire damage and smoke inhalation. They live in a multi-occupancy home, with their home on one side and a neighbours on the other. Their neighbours home also sustained some damage on their doors and smoke inside their home. Hyde has sent numerous contractors to try and clean the soot from the walls but it is still there, electricians to put in temporary battery powered lights and a surveyor as there is structural damage. They have also written a report for Anti social behaviour (which is what they are classing the attack as) but refuse to move them to temporary accommodation and will not provide them will a letter to take to Lewisham Housing. My nieces mother has liver problems and attends A&E frequently due to inhaling the fumes from the soot which is causing her difficulty breathing. Is there anything they can do:?:
  2. I have a car I've paid over half of and wish to return. I emailed them Friday to a previous correspondence address, no reply, I called them yesterday morning and "no one was available right now in VT department" they gave me a direct email address, still no reply. I want this returned by 20th as I'm going away, can I force them in to a speed up? What is reasonable notice? also does mileage penalty apply to the halves rule? The wording in my document says "You have the right to end this agreement. To do so, you should write to the person you made your payments to. They will then be entitled to the return of the goods and to half the total amount payable under this agreement, that is £11891.97. If you have already paid as least this amount plus any overdue instalments and have taken reasonable care of the goods, you will not have to pay any more." That seems pretty clear to me there is no more to pay?
  3. I have never tried this before so I have no idea if it will work. I live in a sheltered housing complex with a communal lounge. In this lounge is a PC and a Fibre Optic internet with router. That is part one. The flats within this complex are being fitted with smart meters incorporated within a new fuse box and instead of being wireless, they are all being hard wired to this router via a box in the loft that connects 18 cables in and one to the router. My thinking is to utilise the Broadband connection within my home using: Two of these: http://tinyurl.com/hxl6wad (or similar)One to be placed nearwhere the cable enters my flat then use a long ethernet cable to the cupboard where I have my existing router but instead of using the router, use the second ethernet switching box My questions are Would this work? Would all the connections lead to a significant drop in signal? I did think of connecting the two routers together but it looks very confusing adjusting the settings of the router in my cupboard
  4. All, long story short...It looks like npower having been charging me for cubic meters of gas instead of cubic feet, since I joined them in Oct/Nov 2010. They have admitted this to me via telephone and on 7th August I raised a complaint with them. I checked in with them this morning and although it's now over their 4 week turnaround for complaints, all they can tell me is it should be concluded in the next 2 - 3 weeks. How long does it take to recalculate a bill ??? Am I right in saying that I can go to ofgem after 8 weeks to complain about their service? However, what worries me most is the possibility of a big bill at the end of their re-calculations. As far as I can see, a cubic meter is much larger than a cubic foot. So, if my meter has clicked round 1000 digits in cubic feet and they have billed me for 1000 cubic meters, this then means that they have over charged me? Can anyone confirm my logic, or suggest what I should do now? thanks in advance, pandhandj
  5. Hello, I have fallen foul of Mersey Rails Feets on Seats policy. Having read previous threads on the matter, it looks like I will have to "foot" the fine as my feet were resting on the white side panels of the seat. What does concern me is the conduct of train guard. It came as quite a shock that he was issuing me a caution (something I thought only Police had the power to do). Anyway when asked if I understood the caution, I said no (under the assumption he didn't have the power to caution me). After this process repeated itself for several times, he threatened to contact the Transport Police, at which point I reluctantly complied with his requests for details. I am still very upset by the whole incident and I want to complain about the treatment I received. Will I be able to obtain the recording from his CCTV device? If not what is the best way to resolve this incident? Many Thanks
  6. http://www.telegraph.co.uk/finance/personalfinance/insurance/9853512/Pet-insurance-owners-face-18-month-compensation-delay.html
  7. I wrote to Mbna on the 5th of July this year asking for my ppi payments to be paid back with interest. I received a reply back from them on the 2nd of August, stating that as a good will gesture I would receive £1196 back from them, it states in the letter that I will receive this in the form of a cheque within 28 days this will be up on the 30th August what do I do if I don't receive it by then
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