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Showing results for tags 'failure to provide data'.
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We have a dispute with 50+ about the PPI on this account. It goes back a long way but basically, my wife noticed that PPI was on her account and had it removed. In light of the PPI situation we wrote to 50+ and said that since they removed the charges after our complaint they should repay the money. 50+ has admitted that the charge was put on and removed but has no information after 6 years as they have destroyed the info. They have provided a copy of the contract which seems definitely dodgy, I will scan that in and maybe start a new thread. I have asked for a certificate of destruction to prove the fact but they refuse to make any move over the account. I have told them that I will be taking action but they have debarred themselves from any further communication. I have also informed the Collection agency (CCS) that we are still in dispute. Where next? Can I go to the Data Agency about non-provision. Can I make life difficult for 50+, ('cos that's how I feel)? The Baron