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Found 8 results

  1. Hi I need a bit of advice regarding trying to get £626.24 from Expedia for car hire which never turned up at the airport. I paid by credit card Halifax hoping this would ensure if anything went wrong - I should have know. After repeated emails and phone calls to Halifax/Lloyds they told me they couldn't claim our money back as the car was waiting for us at the airport (which it wasn't) - they just took Expedia's word for it - what can I do. Below is an email I sent to Halifax outling all the details/times/dates screen shots etc On the 24th May I
  2. Hi. I recently used Expedia to book a holiday in Europe. Unfortunately the hotel downgraded us after our original room had a huge blood stain on the carpet of our original room, the TV hardly worked and they charged us a charge on my debit card after we had left which I am having to work very hard to get back. Expedia don't really want to know but I am persevering. My question is, if it comes to it, should I want to start a MCOL claim against them, being as their HQ is in the US, could I do this or would a chargeback on my credit card be a better option? Than you all.
  3. Hi Guys Looking for some advice, I booked flights on expedia. During the booking process I checked and it said the fight was refundable (no mention of fee's). I then received an email with the flight details that states in bold tickets are refundable. So I needed to cancel but expedia they say its not refundable and it stated that during the booking process. Quoting this:- General Rules This is a restricted fare ticket. Tickets are nontransferable. This fare is non-changeable and non-refundable. This fare is not guaranteed until purchase. Carriers reserve t
  4. Bought a ticket from Expedia 2 months back and got it for a great price. I spoke with customer service at Expedia and also sent emails to them to confirm that the tickets were ok to travel on. They confirmed in writing that all was ok and that the ticket was valid for travel. Then last week again I spoke with Expedia and said that I was heading for the Far east (my ticket is Far east to UK one way) and that if they have any issues please let me know now. They said all was good and that fare that I paid was valid for that ticket. I paid around $1000 for a one way flight back which normall
  5. The OFT today issued a Statement of Objections alleging that Booking.com B.V. (Booking.com), Expedia Inc (Expedia) and InterContinental Hotels Group plc (IHG) have infringed competition law in relation to the online supply of room only hotel accommodation by online travel agents. http://www.oft.gov.uk/news-and-updates/press/2012/65-12
  6. The OFT today issued a Statement of Objections alleging that Booking.com B.V. (Booking.com), Expedia Inc (Expedia) and InterContinental Hotels Group plc (IHG) have infringed competition law in relation to the online supply of room only hotel accommodation by online travel agents. http://www.oft.gov.uk/news-and-updates/press/2012/65-12
  7. Hi, I’m new to the forum and have a question regarding Experian and my details. Last week I called HMRC about getting tax credits and they said that they need to run some security checks with experian. I was a bit shocked by this and was reluctant to give them my previous address as a security question. I think I may have bad debts from that address as a result of a couple of months of unpaid bills when I left. It was 2 years ago after a really traumatic period of my life - I had to get out of a pretty awful situation. I’m trying to work towards getting into a position though now wh
  8. My wife made a group booking with Expedia for travel arrangements for a group of people, herself included. She did this by phone and during the booking the operator at the Expedia end made a couple spelling mistakes in names. He was advised of this, not once but several times during the conversation, spelling the names phonetically so that he would understand. At completion of the telephone booking he then sent an email directly to us confirming the booking while he was still on the phone. The names were still spelled incorrectly and when told of this he said it would be OK as he would rectify
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