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Found 6 results

  1. Just over two months ago my wife and I got back from holiday to discover our kitchen was flooded as the result of a burst pipe situated behind the plasterboard located in the area of the sink unit. I notified the insurer, Esure, who promptly sent out a company called Building Validation Solutions (BVS) to assess my claim. The guy from BVS acknowledged the claim and agreed we were entitled to a settlement. During the site visit I was told that he would draw up a scope of works and then authorise a cheque by way of settlement, and that he'd phone through the amount of the payment that eveni
  2. If you're a lady driver, I would be very wary about using this company, as they have some serious computer issues that may leave you driving uninsured. I have just found out today that my wife has been driving our children around uninsured for 3 days because Esure lost her proof of no claims bonus on not just one, but two occasions. They claim they have written several letters that have mysteriously not arrived, and our first proof of no claims bonus we sent to them also mysteriously didn't arrive. I find it hard to believe that in 2015, so much post from/to one company can go missing,
  3. Hi there, Need some advice here. I'm right in the middle of this and desperately need to know if im doing right, or am I fighting a losing battle? My Vauxhall Astra (RIP) went in to a garage mid July to have some work done plus handbrake tightening as it was coming up on 4/5 clicks and only just staying on. I've had all pads done March/April this year. Anyway cut long story short, I parked my car up on the afternoon of getting it back and 1.45 minutes I got a knock on my door to say my car had gone down the hill, writing it off and writing someone else car off in the process. I recei
  4. Dear All I was hit by a car in the rear and my car bumped into a car in front. Luckily we were not at high speed. The car hit me failed to stop and run away. I was shocked and could not note the reg number. Police could not trace the car either. The car I bumped into claiming against MIB or against my insurance? I am puzzled, insurance company is holding me liable even though it was not my fault? Thank you.
  5. E-Sure cancelled my insuance without notification. Below is the email i sent to them. Good afternoon, Please could you re-instate my cancelled insurance and refund the newer insurance(taken out 25/11/2013), or revise the new insurance to equal the premium of the previous insurance. I didn’t receive the welcome pack hence the following email was sent to you on the 1st of October. ---- Hi, Please could i have my policy documents sent to email 2 rather than email 1 (email removed due to zero postings) Car Reg is:AM**UC* Cover set to start from 30/09/2013
  6. Hi wanted to get some advice, My insurance had recently lapsed due to financial reasons in Aug (before that I have always had insurance on my car). Due to me not realising that the insurance was lapsing (and the new police system in place) my car was impounded within a week. I spoke to ESure they had cancelled my policy and refused to insure my car again, after going thru a couple of more companies i managed to get an insurance out thru eCar Insurance who were the only ones who would insure an impounded car. Using their insurance I got my car out and being silly enough,
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