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Showing results for tags 'escalate'.
I rang the GP surgery due to having problems with the online booking system, this particular bad mannered receptionist talked down to me in a demeaming manner, telling me to use the online booking system at 7.45am in the morning. I tell her the online booking system is showing the next 3 weeks as not available to book an appointment and question her why? Her response to use it 7.45am in the morning or ring for an appointment at 8am. I tell her I can't because I'm travelling to work that time, she responds thats the only option and she gets more and more agressive during the call, like she's on
The other day myself and 2 colleagues were shopping and as we left the store one of us got stopped and it transpires she had stolen a packet of sweets. She claims she wasn't taken into an office and was dealt with in the shop floor. The police were not called but the store manager said he would inform our employer as he had a duty of care due to the hysterical state she was in. The security guard also allegedly stated that he knew all 3 of us had been taking things. The next day we were all summons to head office as the sore manager had phoned our employer