I bought my Skoda car in June-2015 and it had an extended warranty on it.
I made claim on that warranty
Skoda did not honor it saying that by time my car arrived for inspection the extended warranty had run out.
I came to know yesterday that there is an insurance policy "Skoda Ensurance" on my car active till Sept-2018,
which comes by default and for free from Skoda.
I also came to know that the claims I had tried making under the extended warranty could have been covered by Skoda Ensurance as well.
Now my question is,
if I was not fully aware of Skoda Ensurance,
which comes by default for three years since purchase,
shouldn't the Skoda team have noticed this and covered my claims.
Is it necessary for me to list out the policy under which I should have put the claim?