I have an issue with EMO Oil ( A division of Shell), on which I would like comments please.
I had a standing order arrangement with EMO Oil and the agreement was that they would replenish my tanks as they believed that we were using the oil - which suited fine.
In December they raised my monthly direct debit from £60 a month to over £200 a month without warning.
At this time we contacted them, asking for the reason for the increase and telling them that we did not want to continue on this basis. They said that this was fine and that they would amend their records.