Jump to content

Search the Community

Showing results for tags 'email'.



More search options

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


Forums

  • The Consumer Forums: The Mall
    • Welcome to the Consumer Forums
    • FAQs
    • Forum Rules - Please read before posting
    • Consumer Forums website - Post Your Questions & Suggestions about this site
    • Campaign
    • Helpful Organisations
  • CAG Community centre
    • CAG Community Centre Subforums:-
  • Consumer TV and Radio Listings
    • Consumer TV and Radio Listings
  • CAG Library - you need to register to access the CAG library
    • CAG library Subforums
  • Banks, Loans & Credit
    • Bank and Finance Subforums:
    • Other Institutions
  • Retail and Non-retail Goods and Services
  • Work, Social and Community
  • Debt problems - including homes/ mortgages, PayDay Loans
  • Motoring
  • Legal Forums
  • Latest Consumer News

Blogs

  • A Say in the Life of .....
  • Debt Diaries

Find results in...

Find results that contain...


Date Created

  • Start

    End


Last Updated

  • Start

    End


Filter by number of...

Joined

  • Start

    End


Group


About Me


Quit Date

Between and

Cigarettes Per Day


Cost Per Day


Location

Found 122 results

  1. Hi all, I am helping a friend send a SAR to a company. They can be sent by email, I believe. I wanted to check that it is essentially the same as if you were doing it by letter? Thanks, C
  2. Hey CAG, Posting on behalf of a friend. In short she doesn't have a tv licence as doesn't watch live tv only netflix. However her young daughter downloaded BBC iplayer on her tablet and signed up and gave her mums post code etc and obviously must of said she had a TV licence. Fast forward a few weeks and my friend gets an email that says "Our records show you've used BBC iplayer on a number of occasions in recent weeks. As your no licence need status is now invalid you need to buy a TV licence" and gives her a link to buy. Does she need to buy one, her daughter being on early teens did not know her mum needed a TV licence. Anything she can do?
  3. We are getting reports of people receiving spam emails to their email addresses whcih they have used to sign up to the CAG. We are checking but it seems that our email database may have been hacked. We are very sorry for any inconvenience this may cause to you. You should always be very careful when opening emails - and especially be careful about clicking links contained in them. We'll report back here as we find out any more.
  4. Hi everyone, Could a persistent failure to respond to two emails and a phone call be seen as a failure to act? Background Person A took a company B to Tribunal on age discrimination grounds Person A asked his agency C for relevant documents Agency C failed to respond despite two emails and a phone call Person A now makes allegation of victimization against the agency C Agency C is now claiming that person A had the document that is why they didn't respond Person A didn't have the said document! However, my question would be: why didn't the agency respond to the first mail and say: "mate, you have these documents so we are not providing them"? I believe agency had a duty to respond to the email even if they truly believed that person A had the document In which case, I see that as a failure to act hence a victimization claim Please your views and any relevant case law Thanks
  5. Hi I have had an ongoing battle with Lantern (motormile) trying to chase for an alleged Lending Stream Debt. I have provided them with a statement from Lending Stream showing a £0 balance outstanding which they have ignored and i am now receiving threat emails from Wilkin Chapman's "Lantern Team" saying they can't discuss by email due to data protection. I have sent them the same statement i have sent to Lantern and i'm certainly not calling them. Is there a templated response to an email? This is what they sent me "Good morning Thank you for your e-mail, we can confirm that for Data Protection reasons we are unable to discuss details of the account by e-mail without verification that you are the account holder. Please contact us on 01472 253965 or please respond confirming your full name, the first line of your address, postcode and your date of birth for confirmation. We apologise for any inconvenience caused and look forward to hearing from you within seven days. Yours faithfully"
  6. Disclosure and Barring Service Email addresses are changing READ MORE HERE: https://www.gov.uk/government/news/dbs-email-addresses-are-changing
  7. I am a landlord, I did think this might go into the lettings forum, however I think it could be a general legal issue relating to contracts. We have a joint and several tenancy agreement for tenancy due to start next month, students. (Downloaded from National Landlords Association so hopefully current. Note my LL NLA membership has lapsed but they do keep giving me free access to the document library as an ex member) One tenant wants to exit the agreement and has been very helpful in finding a replacement T. The other T's are happy with the new T so wish to employ a "deed of transfer" document, which I have used a few times before and have the latest version also from the NLA. My problem is that all the T's are scattered across the globe, until after the tenancy starts - Europe, Asia, Uk and Canada. In my work capacity in the past (EU funded research projects) I have been involved with collating signatures to contracts by sending the whole contract and asking the co signatories to sign their own copy and return, on the EU advice that this was fine and we just collated the signature pages of each contract to make a master document. I can easily get three of the 6 T's in the UK to sign the same document, but is it OK to get the others in Europe Asia and Canada to print out and sign effectively a separate identical document and scan and email back to me as per the EU research projects example above? I could wait but I am a bit anxious about the tenancy starting without this being fixed. Also the T's, new, existing and old want to get it fixed too as finding someone later on (ie a month after clearing) is more difficult.
  8. I am a landlord, I did think this might go into the lettings forum, however I think it could be a general legal issue relating to contracts. We have a joint and several tenancy agreement for tenancy due to start next month, students. (Downloaded from National Landlords Association so hopefully current. Note my LL NLA membership has lapsed but they do keep giving me free access to the document library as an ex member) One tenant wants to exit the agreement and has been very helpful in finding a replacement T. The other T's are happy with the new T so wish to employ a "deed of transfer" document, which I have used a few times before and have the latest version also from the NLA. My problem is that all the T's are scattered across the globe, until after the tenancy starts - Europe, Asia, Uk and Canada. In my work capacity in the past (EU funded research projects) I have been involved with collating signatures to contracts by sending the whole contract and asking the co signatories to sign their own copy and return, on the EU advice that this was fine and we just collated the signature pages of each contract to make a master document. I can easily get three of the 6 T's in the UK to sign the same document, but is it OK to get the others in Europe Asia and Canada to print out and sign effectively a separate identical document and scan and email back to me as per the EU research projects example above? I could wait but I am a bit anxious about the tenancy starting without this being fixed. Also the T's, new, existing and old want to get it fixed too as finding someone later on (ie a month after clearing) is more difficult. please answer here: https://www.consumeractiongroup.co.uk/forum/showthread.php?489232-Multiple-signatures-on-tenancy-deed-of-transfer-can-they-be-on-different-documents-and-by-email
  9. I'm changing my email address and want to amend the address that CAG have (the address you use to send me notifications when someone responds on a thread I've posted on). I must be having a bad day because I can't find the setting anywhere for changing my details! How do I do it?
  10. Hi All Really appreciate your help on this. I have googled and I don't think there is anything we can do, but thought I'd check here. My mother had a quote for £2700 for some building work. She Emailed the builder and he set a date to start work. She had a reply saying it was confirmed etc. They sent numerous communications. Then she had a reply from the builder on a fake Email address that looked just like his asking for £900 payment to secure the date. She checked his references etc and it all seemed okay. 2 weeks later the builder called her asking for payment to get the scaffolding started. Obviously she thought she had paid. She hadn't. The bank investigated and the fraudulent account now has no money in it so they say she has lost it and it she was at fault. I told her to ask the bank in writing how long the account was open, how many frauds occurred and when was the first one. I heard you can complain based on the bank not closing the fake account in a timely manner. Anything else you would recommend? Thanks D
  11. Just had two of these emails pop up in my in box: The email claims to be from Support @ tvlicensing.co.uk, but a brief look at the email headers reveals that it was sent from a French IP address assigned to Orange.fr. As TVL do not have an email address for myself, it is obviously a phishing attempt. Do NOT click on the link and never, ever enter any personal information.
  12. Hi I guess my hope from posting this thread is to find out what, if anything, you would do in my circumstances.... I swtiched broadband/phone providers in May 2017. I realised i would lose my 10 year old email address but was ok with this and went about trying to change all online account details which used the old address before the termination date. Then largely forgot about the old account. In December this year my airline loyalty account was hacked. After speaking to the airline they told me that the hacker had entered in my ID number and then used the forgotten password link to have an email sent to reset it. Once they reset the password they used all 100K airline miles up, spending them on e-vouchers. Even though the airline gave me the voucher numbers, an email account for the provider and told me that they hadnt yet been spent - the voucher company refused to cancel them and just copied and pasted their terms and conditions everytime i contacted them. The airline said that they had not been hacked - but my registered email address was the source of the issue. It was then i realised i had not changed the email address from the old cancelled account on this site. If ISP had deleted my email address when i left them it wouldnt have been possible. I did call the ISP and they said very sorry but they're not liable for third party losses and that was after 1 month of consulting their legal team. do i write this off as a very expensive lesson? Or should the ISP have deleted the email account when i left?
  13. Anyone heard from this lot? (No idea what it about obviously and not replied) and obviously won't be stupid enough to phone them either btw name been edited Dear j_semple Our Reference: 5424/97692 We have been instructed with regard to this account and have been provided with this email address for you for the purposes of communication. If this is not the correct email address for you, or if you do not wish us to communicate with you by email then please contact us by telephone on 0844 858 8888. This email is automatically generated, please do not reply by email OperationsTeam External Email Account Email: OperationsTeam@legalrecoveries.com Telephone: http://www.legalrecoveries.com
  14. Hello, This morning I received an email from ZZPS as follows: "Important Please Read Please contact ZZPS Limited in relation to a personal business matter. You can reply to this email, telephone us, or visit our websites. Email: customerservices@zzps.co.uk Websites: http://www.zzps.co.uk & http://www.ipaymypcn.net Telephone: +44(0)1932 918916 It is important that you make contact Regards Customer Services ZZPS Limited HASH(0x16302480)" There's no reference or any indication whatsoever of what this relates to, except for the "ipaymypcn" web address, which is enough to tell me this thread belongs in this forum. I haven't responded yet, and won't be phoning or emailing them. What would be a suitable written response?
  15. Hi, For the very first time I've received a spam email sent to an address that I only use with CAG (it's a specific user @ one of my own domains). It's not the address associated with this log in, but from a much earlier account I had here at the peak of the bank charges reclaims. I've not logged into CAG with that account for many years now. Is there any chance that you have a security breach? Regards, OMWO
  16. Made a complaint to FOS about paypal. Just got a reply. Seems like the adjudicator's provisional conclusions. He's found paypal had done no wrong. Here's what it says on the bottom of his email: Notice the change in font size, when it says "But If you don't agree with what I’ve said, please let me know why by 6 February 2017. I’ll look at any new information you give me and let you know what I think." I had to really strain my eyes to read this. Surely this is a nudge tactic by the FOS to close-off complaints.
  17. Not sure where to post this but I just had to show you the latest email from the US customs!!!!! or so they say U.S. Customs and Border Protection 1300 Pennsylvania Ave NW, Washington, DC 20229, United States. Urgent Attention: Beneficiary, I am Assistant Commissioner Kevin K. McAleenan head of Field Operations (OFO) of the U.S. Customs and Border Protection (CBP). We have just intercepted and confiscated two trunks at John F Kennedy International Airport in New York, NY 11430 coming from a foreign country. We crosschecked the content of the boxes and found it contained a total sum of $4.1 million dollars. With one of the trunks were documents with your name as the receiver of the money. As we progressed in our investigations of the Diplomat which accompanied the trunks into the United States we learned that he was to deliver these funds to your residence as payment of an inheritance/winning, which was due to you. Further checks on the consignment, we found out that the consignment paperwork lacked the PROOF OF OWNERSHIP CERTIFICATE AND LEGAL DELIVERY PERMIT CLEARANCE CERTIFICATE forms. We then confiscated both trunks and released the Diplomat. The trunks According to section 229 subsection 31 of the International, Commerce Regulators Code Enforcement Guidelines, your consignment lacks PROOF OF OWNERSHIP CERTIFICATE AND LEGAL DELIVERY PERMIT CLEARANCE CERTIFICATE from the joint team of Homeland Security and therefore you must contact us for direction on how to procure the two certificates, so that you can be relieved of the charges of evading tax which is a jail offense under section 12 subsection 441 of the Tax Code. We will also be asking the IRS to launch an investigation of money laundering if you do not follow our instructions. You are therefore required to contact me within 72 hours, at that point I will walk you through the process of clearing and claiming the money. Failure to comply may lead to your arrest, interrogation and/or you being prosecuted in the Court of Law for tax evasion and or money laundering. You are also advised not to contact any bank in Africa, Europe or banking institution. Yours in service, Kevin K. McAleenan Head of Field Operations (OFO), U.S. Customs and Border Protection (CBP) Goodness me I am rich!!!!!!!!!
  18. Does anyone happen to have a contact email for Aqua and marbles? Im aware its the same company but i cant find one? A colleague of mine had to take some time off work due to various personal issues. He's now back in work, but is behing with other more important bills and wants to arrange a reduction in payments, a payment break or even better stopping interest for a couple months. He refuses to deal with them by phone, as for the last 2 weeks, marbles has been attempting to contact him 8-9 times per day, going by his call log. Anyone able to shed some light on the elusive email?
  19. READ MORE HERE: http://ee.co.uk/help/mobile-and-home-connections/broadband-gallery-mobile-broadband/email/email-closure
  20. Hi Guys, I just got this from MMF. CURRENT OUTSTANDING BALANCE: £1777.50 Our efforts to contact you are becoming exhausted as we have made several attempts to offer you a repayment solution and even a discount. In light of this we are preparing your account for one of the following possible actions: Legal Assessment - your account may be sent to our legal partner Moriarty Law, who will assess your account to determine if legal action is suitable. If they consider this to be the most appropriate action, we will inform you of the next steps. You should be aware that there may be additional costs in the event that legal action is taken. Assignment of your account to one of our external debt recovery partners, BPO Collections Ltd, or Themis Recoveries. You still have time to set a plan with us if you contact us within the next 7 days. There are several payment methods available to you, as previously advised we are happy to discuss together the available solutions in line with your circumstances. You can now manage your account online by visiting http://www.mmile.com/myaccount. If you prefer you can email us at customerservice@mmile.com. The details needed to set your plan are: Date of 1st instalment Payment Amount Frequency of Payments Preferred Payment Method Please ensure that your priority bills are up to date for example rent / mortgage, utility bills, council tax to make sure your payment is affordable. If you are experiencing financial difficulties please be assured that our specialist team will be able to assist you. Information pertaining to this account may be registered with credit referencing agencies, this information may then be used by future lenders, landlords and employers and may affect your ability to secure credit in the future. You can contact us on 0113 887 6876 if you wish to discuss your account(s). We look forward to hearing from you. Yours sincerely Motormile Finance UK Limited (MMF) I've never heard of them or any debts witht them?
  21. My motor insurance due for renewal next month, and today received a spam email (BISL) encouraging me to renew direct, using the highly attractive offer of a £5 Greggs gift voucher! I phoned them and asked why I should take up their kind offer bearing in mind the fact that renewing direct might well cost over £100 more than buying exactly the same cover online. Other than some pointless waffle obviously from a well practised script, no real answer to my question. Thing is here though is they are offering an incentive to customers to renew direct, which is going to cost them more money, and seems to me that this is getting very close to obtaining a pecuniary advantage by deception? Wonder if anyone has any views on this [problem] emailing, which I guess is likely to become more and more common as time goes on?
  22. Did I read tha companies now must offer a email contact address? Some ruling by Ofcom or some similar body. if in the wrong forum please correct thanks
  23. Hey! , Just come across this forum in google and seen a bulk of posts about CRS who i have received a email from and just wanted to post my my situation and any advice on this would be much appreciated Its Fairly brief i have had the below email come through to my Spam account - this is the first and only time i have had any correspondence from them Hello XXXXXXX Following our recent e-mail, we note that you still have an outstanding balance £204.42. We want to help you resolve this as soon as possible. We can set up a payment plan or look at a settlement figure to resolve this. Please call us today on 01444 449165 between 08:30am and 6:00pm. Your reference number is --------. If you would prefer us to call you, please confirm a suitable number to reach you on. We regret that if we do not hear from you within the next 7 days, your account will be transferred to our Solicitors Spratt Endicott for further action. Many thanks, Rob Avery CRS Collections Manager Credit Resolution Services and CRS are trading styles of Harlands Services Ltd. Registered Office: : 2nd Floor, Rockwood House, 9 - 17 Perrymount Road, Haywards Heath RH16 3TW. Company Registration No. 2982925. VAT Registration No. 799 7113 70 It doesn't even state that the debt is for or who with what so ever I've had no letter and no calls , plus this came through my spam account i can only assume it has something to do with a X4L membership i have had two years ago , ,,, i also have a current X4L membership still running at the moment i still use that gym . if i find out this is to do with that i will be cancelling this also Im in the middle of a mortgage approval and fear the implications of this so feel the need to speak to them but this seems very vague ....? can anybody give me a insight into this Thanks
×
×
  • Create New...