I have just had a second unsuccessful attempt to resolve three issues relating to Elite Calls / Unicom via the Ombudsman. I’m a small business of less than 10 employees and desperate to avoid the huge fees I’m being threatened with.
Issue one with a rolling contract termination fee requested by Unicom of £218.41. The contract started in June 2008. I was not aware it was a rolling contract (initially with Elite Calls) though Unicom did, after I had signed up and paid upfront with another telephone supplier, make me aware. Unable and unwilling to cancel a new supplier, I still moved away fr