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Found 3 results

  1. Hi everyone i placed an order for a phone with simply electronics on 23/4 this was a birthday present for my mother. They stated it would be dispatched within 24-48 hours. 2nd may i emailed them and asked why my order had not been dispatched yet. They replied it would be dispatched within 48- 72 hours. I then requested to cancel my order because i got fed up with waiting and because it would not arrive in time for mams birthday. i recieved a reply offering me a free memory card if i continued with my order or if i still wanted to cancel email them and confirm i wanted to cancel and i would receieve my refund. i confirmed cancellation and i then receieved another email saying i couldn't cancel because it had been dispatched and it would arrive within 2 days(this was 4 days ago) even though it clearly stated on my account that the item had not dispatched yet. I am now actioning a charge back with my credit card provider. But lo and behold this morning i received an email saying good news we have just dispatched your order. Its seems that they just completely disregard my right to cancel and looking online just now its seems hundreds of people are having problems with this company regarding cancellations/refunds/returns. Can anyone offer any advice?
  2. i bought a phone for £198 from simply electronics thinking it looked genuine when i placed my order all looked fine, email acknowledgements the lot was sent, then tonight i looked into my order history and it comes up you have no orders in your history, also checked the pending orders and nothing in there also After doing some research i find endless negative reviews about these bunch of hong kong rip off merchants, I have no idea how the hell this company is still going Post and Post saying people are having there money taken and nothing being delivered to them i want my money back, what is the best way who can i complain to and will my bank refund me in full if i can prove its a [problem]. I basically sold my phone for this
  3. Simply Electronics . net. Has anyone had any experience of this company good or bad? Any information you have regarding this company would be helpful.
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