Here is a brief overview of the situation:
A few years ago my mother, who was suffering with just severe anxiety/depression, took out a loan with Provident Personal Credit Limited. She was in receipt of just ESA (WRAG component).
Just over a year ago she was at our house and burst into tears.
I asked her what was wrong and discovered to my horror that Provident had been taking over £172 per month
from her in repayment of a now £3000+ loan.
It meant that she was paying over 50% of her fornightly income, before the deduction of gas, electric, food etcetera.
This ca