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  1. Hi all, I went to edreams.com or .net, not sure who they all are, anyway I got a quote online for a family trip for the six of us, the deal looked very good and I decided to go further. First it gave me a quote of £161/passenger highlighted on the top left of the website, or around £974 for the whole family highlighted under, the price if divided by 6 will be £161/passenger, it is strange bearing in mind that we are a family of six, of which two adults, three kids ( 3, 5, 6 years ) and one enfant ( less than a year old baby) the price for enfant should be less. As we progressed further the total price went up to around £1044, they cahrge extras for using visa debit card, it was around £5/booking + another extra on something else ( I can't remember exactly ), in other words the price went up to £174/passenger ( the price doesn't take into account the ages but works out the price per passenger regardless, unless it is a coincidence ?? I don't think so because the quote we get is always based on the number of people traveling, the total price displayed is somehow always the same price multiplied by the number of people traveling ) Then on checkout it stated that the price to pay is £1044, but when we submitted our card details it gave us a different price to pay £1123 of which £79 goes to edreams. In other words, £1044 goes to the airline and £79 to edreams which they failed to mentioned only after I entered our bank details. I contacted my bank for advise and they asked me to contact edreams which I requested an explanation, price breakdown, I also complained to edreams, so far I haven't heard from them ( I booked two weeks ago ). If I knew they would act this way I would not have booked with them because they are a rip off and we hate such practices. So far edreams have taken the amount. The airline company have not taken any money yet. I need your assistance if I can claim some money back ( including the £79 ) for paying full price for enfant who will either sits on mum's or dad's lap, without jeopardizing my trip which is in the end of March this year. . Thanks
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