I booked online after seeing they offered the best price for the hotel I was looking at.
When the final payment screen came there was an additional £7plus added for fees which I thought was very deceptive.
I continued with the booking and after a few minutes found a better price so emailed them giving them the info.
They say they will beat any advertised price as long as they are notified within 24 hours.
Heard nothing back.
Their offices are outside the UK.
Biggest shock came after arriving at the hotel 10 days later-they knew nothing of the booking !
And the receptionist cla