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  1. Having been made redundant for the first time in over 38 years, I decided to take on a part time job in a Newsagents on minimum wage, this was Jan 2016. The job offer was for 12 hours a week, as and when required with more hours on offer. All was fine, I requested a holiday for a week in March, was paid 12 hours holiday pay. Since starting I have never done 12 hours always 13 or more. I requested 2 weeks off in Oct and was told I would receive my holiday pay on return. Due to staff shortages I had been doing on average 22 hours a week over the previous 12 weeks. On return I received 18 hours holiday pay. I was expecting at least 24 hours pay as I'm on a minimum of 12 hrs a week. On querying this I was told that since March (why March!) I had accrued only 30 hours holiday pay (60 hours a year). 12h from 30h is 18h. I was told I had been paid for all my extra hours worked so this does not count. As I started in Jan surely I have accrued 45 hours. On looking at the Acas and Gov websites I am not sure of what category I'm in but feel I am being duped? To ad insult to injury I have not received Particulars of Employment or Contract for the post so am finding it difficult to state my case. Any comments or replies? Please
  2. I purchased an item using Ebay and the seller did not send the item. In my haste to get my money back I opened a Paypal dispute. However upon doing so the seller phoned me to say that they needed the Paypal claim closed to refund me through Ebay and rather stupidly I did so. Since then neither Ebay nor Paypal will do anything. I am unable to reopen the dispute with Paypal and Ebay say they cannot do anything because Paypal have closed the dispute (even though they are supposed to be two entirely separate entities). Now I could go the route of doing a chargeback through my bank. But it was done on a Visa debit rather than credit card. From speaking to my bank (Santander) that could entail some risk from Paypal challenging the chargeback which worries me. The amount is only the relatively small amount of £36.49. If Paypal were to be funny about it they could challenge it and possibly I incur some kind of legal fee? I don't know. Given that there is that risk I would rather swallow the amount and admit I have been ripped off and to be very wary in the future of closing any disputes before a full refund is given. Is there any other recourse for me?
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