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Found 3 results

  1. Hi all, About 12 months ago my partner and I bought three ceiling lights from Dunelm and fitted them using the recommended bulbs. Over the past 12 months dark stains have appeared on our ceiling above each bulb. A sample light was sent back to Dunelm who investigated the issue with the supplier and eventually accepted liability, offering to pay to have our ceilings repainted. This is all great and we're happy with the service. We obtained quotes and sent a middle-of-the-road quote to Dunelm for approval, however they refuse to send me the money, instead insisting the money is paid directly to the decorator we contract to do the work. I have a few issues with this. It's not the decorator who has suffered a loss, we have, so why is not us who are compensated for an agreed sum? Second, I have never paid upfront for any work in the past, which appears to be what Dunelm expect me to do in effect. I guess my question is, is there any basis on which to insist it is me who is compensated, leaving me free to contract whomever I wish?
  2. Still displaying a notice stating "Fines" for overstaying a 3 hour parking in a free car park Seem to think despite advising them of this that they are in the right and its the landlords responsibility not theirs, anybody know email of CEO of Dunelm? or perhaps advise DVLA, Local Authority and Local Press?
  3. Noticed today a sign on local (Taunton) Dunelm mill door "if staying over three hours liable to a FINE This is a free car park for several shops, fair enough the 3 hour bit but a Fine? would have thought that was an illegal wording and anyway the park is free or am I being pedantic?
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