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hi there, my partner has received two letters from capquest one on the 23/12/16 stating that they were managing her account from arrow global she knows nothing about this account I told her to ignore it , then today she received another letter from capquest stating that the original creditor was newday ltd and that if capquest do not hear from her within 14 days capquest will be recommending their client to start court proceedings . the only thing she knows about this is when newday got in touch with her 2years ago and they tried to take money from her bank account so she immediately stop it and phoned newday they told her it was from a Debenhams card used in Romford she explained to them that when this card was used she was living in Newcastle upon tyne at the time 5 1/2 years ago they said they would look into it and she has heard nothing from them till now , the only thing she can think of is that Debenhams sent out a new card and pin number to her old address in Hornchurch after hers ran out and the new owners of her house have used it once again she explained this to newday . the question is do we get in touch with these people or ignore it any advice would be great thanks