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  1. I ordered from the dorothy perkins website on June 10th. On June 14th, i called to enquire about delivery and was told it had been delivered on June 12th @ 9:26am. Well, hold on just a minute, i was at work at said time, normally leave home by 8:30am for work. Of course i asked around when i got back home that evening, no one had it. They promised to look into it and call me back. June 18, i called them again as i had heard nothing from them and i was told someone would get in contact with me by the end of the day, but of course no one did. June 19th, someone called me saying that they a
  2. Morning All My mum recently found a load of statements from Debenhams, Bhs, Dorothy Perkins and Evans store cards that she had a few years back. All of which had Account Cover attached to them. Until recently she didnt realise that in fact she didnt need it as her employer would of paid her for any illness/accident for at least 18 months on full pay. So we started to reclaim. In filling the forms we realised that it was GE Money that the complaints went to She had all statements so we filled in the FOS questionaire and attached the spreadsheet with the maths
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