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Found 12 results

  1. Hackers access 5.9m bank cards at Dixons Carphone Dixons Carphone says it has been the victim of an "unauthorised data access" in which millions of customer bank card details were targeted over the past 12 months. The company believed there were attempts since last July - only discovered over the past week - to compromise 5.9 million cards in one of its processing systems for Currys PC World and Dixons Travel stores. It said there was currently no evidence of any fraudulent use of the information - with the vast majority of the cards having chip and pin protection. However,
  2. Hackers access 5.9m bank cards at Dixons Carphone Dixons Carphone says it has been the victim of an "unauthorised data access" in which millions of customer bank card details were targeted over the past 12 months. The company believed there were attempts since last July - only discovered over the past week - to compromise 5.9 million cards in one of its processing systems for Currys PC World and Dixons Travel stores. It said there was currently no evidence of any fraudulent use of the information - with the vast majority of the cards having chip and pin protection. However,
  3. Hi everyone, I was hoping somebody could lend some advice on a situation we're having with Currys. We have a iPad and we pay £7.99 a month for Currys WhateverHappens insurance. Last week I bumped it and it fell off the side of the bannister down onto a concrete floor. (We're currently redecorating and it's two flights down) My partner left it into Currys to sent it off to be repaired and today they've gotten back to us stating there refusing to repair the iPad as "the damage is inconsistent with the statement given". According to the guys in the tech l
  4. How many of you out there had trouble with this oh so wonderful (!) company of Currys/Dixons? They owed me a full refund for over two months, I have written and phoned them in Cheltenham and as i live in North Wales I even drove down there once from here trying to get my moiney, I am out of pocket for expenses terrifickly and they refuse to compensate me.( overall 5 months ) And guess what all this time i am suffering with Cancer and going through Chemo!!!!! HOW AWFUL ARE THEY.
  5. Hi don't know how to sort this but it's being going on for a while now. About 5 months ago I was in a curry store in Manchester and I left my iPhone in the store. I then went on a volunteering trip to South Africa which was amazing and fulfilling but is neither here nor there. Whilst there I received a email from Vodafone letting me kknow that a member of staff had found my phone and rang them to say it was in there store. I was overjoyed as I now didn't have to buy a new phone and felt honesty was in the world still. . Upon arriving back onthe UK I went to the store to pick up m
  6. Hi everyone, Having recently had a warranty voided by Samsung and Dixons PLC, after one the 2 Netbooks we purchased for my grandchildren was severely damaged either in transit to Samsung's repair centre, or by their UK contracted repairers (Digicare) I thought I ought to let other potential Dixons Group customers know of the risks they may be running when they purchase a Samsung product - the following risks may also apply to other major retailers, such as Tesco and Asda, who have told me they use the same service in the same way. This is the information I sent to the Office of Fa
  7. Hi all, After going through quite a tough break up I was moving home to my parents house and my TV fell off the back of my Dads lorry when we were unloading it, it fell onto the corner of a wall below the van which cracked the screen. I was quite upset (straw that broke the camels back) but then remembered I was covered with KNOWHOW from Curry's so gave them a call. They then came to pick up the TV....anyway, they've now said that the TV damage is "too extensive for the explanation given". What can I do? I'm quite annoyed that they've made this assumption when I can
  8. Hello i brought a Beko washing machine on 05/10/2010 and decided to take out the Dixons mastercare extended 5 year warranty. Unsurprisingly the machine developed a fault on the 28th june. I called the hotline number and had to wait a week for an engineer to come out and "fix" the problem. He ran a cycle of tests and declared the machine good to use . After trying to do a wash after he had left it became apparent that the fault was still in tact, the engineer had in fact fixed nothing. Back on the phone and a week later a second engineer turns up, tells me he rep
  9. Follows an investigation by the OFT http://www.oft.gov.uk/news-and-updates/press/2012/53-12
  10. I bought a TV from Dixons 15 months ago. The TV immediately switches off when switched on - so it has a fault and this problem is common with flat screen TVs in view of the threads posted to this and other forums. I have written to Dixons requesting a free of charge repair. They have advised me that they can collect and inspect the TV for £95 to determine if there is a manufacturing fault. Have any other members used Dixons inspection service? How was it for you? Were any manufacturing faults found? Do members prefer to get an independent report to provide evidence of f
  11. I bought a Samsung netbook from Dixons in April '09. It was 400 pounds, so not cheap! A few days later I found the laptop had a fault. The laptop's screen turns itself on even when the laptop is off. So you have to take out the battery. Anyway, annoying and spoiled my enjoyment of the product. I informed Dixons about 10 days after purchase about the problem. They told me to take it in, but I live abroad and only get back to the UK once a year. One year and four days after purchase I contacted them again to say I was in the UK and wanted a repair. They told me that I was out of warran
  12. Firstly, Hello and thanks in advance for any help i may get. 7 Months ago i bought a PHILIPS HQ7340/17 Rotary Shaver Product code: 074409 £79.99 from Currys, Unit 1A, Stadium Retail Park, Wembley Park Drive Wembley HA9 8TS it was a lovely day and i was on my motorbike so i went for a ride and got home around 9pm. When i opened the box it had a european plug attached and as i live in Wembley i couldnt use it...i went back the store and complained and they said sorry but wouldnt give me any reason why the item couldnt be used or why ther
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