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Found 5 results

  1. Ok, this is a bit confusing but here goes. In June 2012 I ordered an electric trike, that is a normal Viking cargo trike with motor etc fitted. At the time it was made clear I had disabilities, including back trouble and more, and that the trike would be used for me to shop so it needed to be able to carry at least some cargo (hence trike not bike). It was finally delivered in October 12 but still required some actual building/putting together. I also found that certain requested modifications weren't done, namely the fitting of a pannier and installatio
  2. I had a Freezer delivered last week and was advised to leave for 8 hours before switching on. I did this and its very loud. I have called Currys to say that under the cooling off 7 days I wish to return the item. They have told me that as the item has been powered on , they term it as having been "used" and as such they wont take it back. If we think its faulty then can send an engineer but if he cant find anything , they will charge us for that too. Really all I want is to send the item back. I have read all of the details on the web around distant selling and
  3. Firstly - I'm a newbie here - so apologies if I ask the same as others have !!! I had a credit card with MBNA for around 15 years before I used the card to purchase a car (cost approx £9k) in March 2011. The transaction was made by myself with the car dealer that advertised it, I called the dealer and read out my card details over the telephone for the car that I had seen a description of on the internet. The car dealer delivered the car and upon arrival it was clearly not as described in a number of ways (some damage and no full MoT to mention a couple) and this is clea
  4. I'm in a situation with Amazon whereby they (or the seller) won't give me the sellers geographical address (as required by the DSR), I'm sure this constitutes an unfair contract term, however it's got me thinking about Amazon's position on Marketplace. Amazon may claim that it is only an agent, but I think that is pretty weak, the usual situation between an agent and their client is that an agent takes a cut after the contract has been performed. In Amazon's situation, the consumer has no choice but to pay them (in the same way as if you are buying directly from them). Does th
  5. Bought a phone (Orange San Francisco) online a few days back from Onestopphoneshop.co.uk. As well as the phone, it was mandatory I bought a £10 Orange topup. Realised that using Orange would be too expensive compared to my existing provider. Phone now unlocked, rooted and fully operational on Asda PAYG. The mandatory topup (and Orange SIM) have never been touched/used. Its worth pointing out the topup and phone were shown as two distinct items on the invoice. I would like to reject the topup for a refund, under distance selling rules, as it is definitely not sui
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